Counsel Support Associate (hybrid - Dallas Or Houston, TX)

Counsel Support Associate

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Counsel Support Associate provides administrative support for Client Legal Services attorneys in the State of Texas under general attorney supervision. The individual in this role manages and organizes all legal mailboxes, assists with e-filing, and provides comprehensive administrative support to attorneys. Responsibilities include entering and managing data such as pleadings, motions, and trial, arbitration, and mediation letters, as well as scheduling and maintaining calendars for hearings, depositions, and other case-related events. The role requires adaptability, proficiency with technology, and a solid understanding of Texas civil procedure.

Key Responsibilities

• Monitor and maintain compliance with Team Connect (Litigation Management System)
• Manage and monitor all legal mailboxes, ensuring timely review, organization, and distribution of incoming and outgoing correspondence
• Assist with e-filing and related document management tasks
• Upload and manage documents, including pleadings, motions, trial notices, Demands, and mediation letters
• Make basic decisions within established procedures under supervision
• Communicate effectively with clients, opposing counsel, and internal teams
• Adapt to changing priorities and workflows
• Handle confidential information with discretion
• Perform tasks accurately and in a timely manner

Education

High School Diploma or GED

Experience

Administrative experience in a legal or professional services setting preferred

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Explore the Benefits of Joining Allstate's Client Legal Services:

Exceptional Work-Life Balance: At Allstate, we understand the importance of achieving harmony between work and personal life. Our in-house litigation roles provide predictable schedules and hybrid flexibility, allowing you to excel professionally while enjoying a fulfilling personal life.

Holistic Understanding of the Business: As part of the Allstate legal team, you'll gain invaluable insight into our diverse business operations, objectives, and culture. This understanding enables you to align legal strategies closely with company goals and contribute meaningfully across departments.

Direct Client Collaboration: Working in-house at Allstate means collaborating directly with internal stakeholders and business units. This close collaboration fosters a deeper understanding of client needs and allows you to provide proactive, solutions-oriented support.

Strategic Influence and Impact: As an integral member of our legal team, you'll help shape strategic decisions and risk management initiatives. Your insights and expertise will inform key business actions, empowering you to drive positive outcomes that directly impact Allstate's success.

Diverse Legal Challenges: In-house litigation roles at Allstate encompass a wide range of legal work, including regulatory compliance, risk assessment, and dispute resolution. This diversity promotes continuous professional growth and skill development.

Professional Growth Opportunities: With ample opportunities for advancement and ongoing development, you'll have the support and resources to reach new heights in your legal career.

Skills

Adaptability, Business Communications, Calendar Management, Client Relationship Building, Digital Mail, Issue Management, Litigation, Office Administration, Scheduling, Teamwork

Compensation

Compensation offered for this role is $18.65 - 29.54 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.