Counsel Support Associate (hybrid – Miami, FL)

Counsel Support Associate

Join our dynamic insurance defense legal team as a Counsel Support Associate. In this role, you'll provide essential administrative support to Client Legal Services Attorneys, ensuring the smooth management of legal proceedings. This is an excellent opportunity to gain hands-on legal experience in a collaborative, mentorship-driven environment with exposure to civil litigation.

Key Responsibilities

• Legal Document Management: Enter and manage pleadings, motions, trial documents, and legal correspondence using the case management system.

• Case Lifecycle Coordination: From the time a lawsuit is received, support tasks including assigning the case, preparing and sending letters of representation to insurers, filing entries of appearance with the court, tracking financials, answering complaints, sending notices of depositions or hearings, corresponding with opposing counsel, and ensuring proper file closure.

• Calendar Management: Track trial, arbitration, and mediation dates, ensuring timely follow-ups and accurate notifications.

• Client & Court Communication: Maintain communication with clients, courts, claim representatives, and opposing counsel via phone, email, and written correspondence—strong people skills are a must.

• Administrative Support: Perform mail handling, scanning, and filing both in-office and remotely; manage daily administrative duties with a high level of organization and attention to detail.

• Compliance Monitoring: Ensure data accuracy and compliance using the Team Connect Litigation Management System.

• Problem Solving: Investigate and resolve administrative challenges while remaining open to feedback and learning opportunities.

Minimum Qualifications

• Legal administrative support experience in a civil law setting is beneficial but not required. Exposure to a legal office environment is helpful. Candidates with transferable skills and a strong interest in legal administrative work are encouraged to apply.

• Exceptionally organized and task-oriented.

• Experience scheduling: hearings, mediations, depos, phone conferences; scheduling for trials

• Experience in Legal software programs is beneficial but not required.

• Strong communication and interpersonal skills, both written and verbal.

• Comfortable handling sensitive information.

• Proficient in Microsoft Office and open to learning new legal systems.

Skills

• Adaptability
• Business Communications
• Client Relationship Building
• Communication
• Detail-Oriented
• Flexibility
• Issue Management
• Legal Correspondence
• Legal Document Preparation
• Legal Practices
• Legal Research
• Legal Writing
• Litigation
• Multitasking
• Prioritization
• Task Organization
• Time Management

Compensation

Compensation offered for this role is $18.65 - 29.54 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.