Resource Support Coordinator

Resource Support Coordinator

The Resource Support Coordinator supports daily operations by creating accurate staff schedules and managing timecards. You ensure compliance with union contracts and scheduling guidelines while providing reliable support to staff and leadership—helping care teams stay focused on patient care.

A successful candidate will be highly comfortable working with numbers, calculations, and detailed system workflows. They will accurately interpret and manage complex timecards, apply union and organizational rules to real-time staffing decisions, and handle fast-moving scheduling demands with strong logic and attention to detail. This person thrives in a dynamic environment, communicates clearly with staff and leaders while managing multiple detailed tasks.

Previous experience with hospital staffing and scheduling and contract labor is preferred.

This position is an onsite role with the following details:

• 1.0 FTE (80 hours every two-week pay period)
• 8-hour day shifts: 9:00 AM - 5:30 PM; with flexibility to work earlier based on business needs
• No weekends

Creates schedules and manages timecards for supported departments in accordance with staffing and scheduling guidelines. Supports daily staffing office functions.

Principle Responsibilities:

• Scheduling Responsibilities:
  • Utilizes staffing technology to generate preliminary, daily and long-range staff schedules to meet department needs in accordance with staffing and scheduling guidelines.
  • Uses electronic staffing technology to process staff schedule requests.
  • Becomes familiar with the use of position control and how it relates to hiring and schedule impact.
  • Implements annual scheduling processes for following year.
  • May schedule and track employee's required education.
• Timecard Responsibilities:
  • Uses staffing technology to process timecards in compliance of timecards guidelines including; timecards adjustments, trades, code according to the system acuity tool and paid time off processing.
  • Inputs, updates, and reconciles timecards for accurate payroll processing.
  • Helps employees resolve payroll disputes in conjunction with the payroll service center.
  • Reviews closely with unit leadership any variances pertaining to unit budget impacted by timecards.
• Staffing Responsibilities:
  • Functions in the Staffing Coordinator role when needed, at least one time per month (An exception may be made for Resource Support Coordinators already in the role with discussion with manager.)
  • Generates accurate and timely reports.
  • Rotates weekend call shifts to cover staffing.
• Department Responsibilities:
  • Attends, participates, and may lead huddles when appointed.
  • Provides administrative and operational support for routine business support tasks and activities.
  • Escalates questions to senior level Resource Support Coordinators or department leaders.
  • Maintains standard work and processes identified in department.
• Other duties as assigned.

Required Qualifications:

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 2 to 5 years basic Computer skills, such as knowledge of Windows, Word and Excel

Preferred Qualifications:

• High school diploma or GED
• Associate's or Vocational degree
• 2 to 5 years experience working in a fast-paced medical environment with the ability to identify priorities, work independently, problem solve and multi-task
• 2 to 5 years Staffing Office Experience

Physical Demands:

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range: $23.22 to $31.83 per hour. The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.