Security Operations Center Dispatcher

Security Operations Center Dispatcher

Join the world's leading global security company!

$22.00 per hour

Location Downtown LA, California

Excellent benefits and career progression!

DailyPay and weekly pay available

Must have flexible availability

Responsibilities

• Alarm monitoring
• CCTV monitoring
• Camera survey
• Answering phones; operate IP-based telephone system
• Radio dispatch; use multi-channel communications
• Radio and call logging
• Incident report issuance and collection
• Operations support; routing of call information to the appropriate units for handling
• Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station
• Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems
• Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures
• Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)

Qualifications

• Must possess a high school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Work experience must include the following:
• Demonstrated analytic and critical thinking skills and ability to prepare reports
• Ability to prioritize workload based on urgency
• Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
• Ability to communicate effectively with IT and security systems professionals
• Demonstrated ability to operate radio, telephone equipment and/or console monitors
• Ability to adapt in a dynamic work environment while possibly working under pressure

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.