Security Officer - Flex Customer Service

Security Officer - Flex Customer Service

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Flex Customer Service in Arlington, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As a Patrol Unarmed Officer with Allied Universal in a leading tech, media, and telecom location, you will monitor and patrol assigned areas, remaining visible to help deter security-related incidents. You will conduct routine patrols, interact with people throughout the facility, and provide outstanding customer service and communication. Join a team that values agility, reliability, and innovation, and experience a caring culture where teamwork and integrity are at the forefront.

Position Type: Flex

Pay Rate: $21.75 / Hour

Job Schedule: DayTimeTue 03:00 PM - 11:00 PM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service by following security-related procedures and site-specific policies, and responding to emergency situations when appropriate.
• Respond to incidents and critical situations in a calm and problem-solving manner to support a secure environment.
• Conduct regular and random patrols around the premises and perimeter, adapting to various working environments and conditions typical in technology and media locations.
• Help to deter unwanted activity through visible presence and attentive patrolling.
• Observe and report any unusual activity or security-related concerns to the appropriate personnel.
• Work collaboratively with site staff and Allied Universal team members to address issues and support a positive experience for all visitors and employees.

Minimum Requirements:

• Customer service experience is preferred.
• Access control or badge experience is preferred.
• Alarm panel experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1512607