Human Resources Service Center Manager

Human Resources Service Center Manager

Alleima USA LLC is looking for a Human Resources Service Center Manager in Clarks Summit PA.

Your Role

The role of a Human Resources Service Center Manager is vital in ensuring the smooth operation of HR services within an organization. This position involves overseeing the HR Service Center team and ensuring that all HR-related inquiries and issues are handled efficiently and effectively.

Key Responsibilities

• Ensures efficiency of service center operations, technology and transaction processes.
• Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs.
• Coordinates services with the human resource information systems, human resource program manager, and technology specialists.
• Leads the team of Human Resources Service Center employees.
• Ensure Alleima is compliant with company policy, union contracts rules and payroll/benefit laws.
• Ensure that payroll/benefit bookings and reports are timely and accurate and that record retention is according to US law.
• Country Coordinator, collaborate with US sites to establish and implement best practices and continuous improvement.
• Communicate and update US Country policies.
• Provide information for financial audits.
• Make annual benefits recommendations and coordinate yearly Open Enrollment.
• Complete salary, benefits, and other HR related surveys.
• Member of 401k Fiduciary Committee.
• Work as liaison with insurance carriers/broker and employees to resolve issues.
• Respond to more complex, escalated inquiries from Team members and check the work of others.
• Coach and mentor team members and assign tasks to ensure that the team's resources are used effectively.
• Other tasks or assignments as required by management.

Required Competences

• Coaching/Mentoring: Ability to guide and support team members to achieve their full potential.
• Planning/Organizing: Strong organizational skills to manage multiple tasks and projects effectively.
• Communications: Excellent verbal and written communication skills to convey information clearly and effectively.
• Follow-up: Diligence in ensuring tasks and projects are completed on time.
• Decision Making: Ability to make informed decisions based on data and analysis.
• Teambuilding: Experience in fostering a collaborative and supportive team environment.
• Collaboration: Strong interpersonal skills to work effectively with diverse teams.
• Adaptability: Flexibility to adapt to changing priorities and environments.
• Company Values: Commitment to upholding the company's values and mission.
• Visional Leadership: Ability to inspire and lead the team towards achieving long-term goals.
• Managing Work: Efficiently managing the workload and prioritizing tasks.
• Continuous Improvement: Dedication to continuous learning and improvement.
• Professional Behavior: Maintaining a high level of professionalism in all interactions.
• Judgment: Sound judgment and decision-making abilities.

About You

This position requires residence in or relocation to the Clarks Summit, PA area.

Experience: At least 5 years' experience in Human Resources

Education: Bachelor's degree in business or in Human Resources

Additional Information

Alleima offers outstanding compensation package for Benefits and 401(k), paid time off program, paid holidays, monthly gain sharing opportunities.

At Alleima, our mission is much more than delivering high-quality products, technology, and processes - working together to develop solutions based on our customer's needs and thus achieve our business goals, is a better way to describe our daily work. With curious employees and safety as our priority, we create a work environment where you can develop both personally and professionally.

With a clear direction for our journey ahead, utilizing our position as a technology leader, progressive customer partner, and sustainability driver, we aim to become an even stronger company in our industry.

Are you ready to take on this challenge together with us? Join us on our journey!