Director Of Operations, Specialty Practices - Remote Eligible

Director Of Operations, Specialty Practices

Alera Group is looking for a Director of Operations, Specialty Practices. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

Responsibilities

The Director of Operations, Specialty Practices, has a strategic leadership role at the heart of our growth engine. You’ll partner directly with the SVP and executive team to drive operational excellence, revenue growth, and scalable infrastructure across our Specialty Practices and Centers of Excellence (COEs). This is a high-impact, visible opportunity for a results-driven leader who thrives in complex, fast-paced environments.

• Serve as a trusted advisor and operating partner to the SVP, helping to set priorities, manage execution, and ensure follow-through
• Lead day-to-day operations for Specialty Practices and COEs, implementing process improvements that increase efficiency and support double-digit organic growth
• Identify revenue optimization opportunities and drive alignment across teams to deliver consistent execution and business growth
• Design and implement operational infrastructure, governance, and reporting to enable scale and enhance decision-making
• Establish and manage mechanisms (shared KPIs, operating cadences, cross-sell playbooks) to foster collaboration across multiple Specialty Practices and COEs
• Lead business planning, quarterly reviews, and growth initiative tracking
• Develop dashboards and performance metrics to monitor revenue growth, pipeline health, and operational effectiveness
• Drive special projects and high-impact initiatives, including cross-sell acceleration, technology integration, and margin improvement

Qualifications

• 10+ years’ experience in business operations, revenue operations, or strategy leadership, preferably in professional services, insurance, or financial services
• Proven success building operational infrastructure in high-growth or multi-entity organizations
• Strong business acumen with expertise in performance metrics, market drivers, and execution across complex teams
• Skilled communicator with the ability to advise, influence, and partner with senior executives
• Experienced leader with a track record of hiring, developing, and managing high-performing, multicultural/multi-site teams
• Results-driven strategist, comfortable with ambiguity, risk management, and driving measurable outcomes within budget
• Ethical, action-oriented leader
• Willing to travel 35% domestically

Additional Information

This job is fully remote.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

The salary range is $175K to $205K per year. This role is performance bonus eligible.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.