Operations Assistant

Operations Assistant

Behind every great deal at ALDI are people working to bring it all together. Our team of administrative professionals tackle the ins and outs of running a well-oiled business as they collaborate and support the operations of our National Services & divisional offices. And that helps our network of stores and warehouses run smoothly. Ready to join a team dedicated to making the ALDI Difference?

Position Type: Full-Time Starting Wage: $25.25 per hour Wage Increases: Year 2 - $26.00 | Year 3 - $26.75 Work Location: O'Fallon, MO This role is eligible to participate in ALDI's Hybrid Work Program, which allows remote work up to 2 days per week (i.e., work remotely up to 2 days per week; work in-office at least 3 days per week)

Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation.

• Communicates relevant information on behalf of Director of Store Operations and District Managers to leadership, peers and store personnel, allowing them to fulfill their job duties.
• Communicates relevant tasks to store personnel and completes any required follow-up process.
• Creates reports as required to provide information for management decision-making.
• Promptly processes and works to resolve operational customer complaints.
• Provides administrative and general office support to the Director of Store Operations, District Managers, store personnel and other divisional management.
• Assists in ordering store office supplies, uniforms, and store equipment as directed.
• Maintains an efficient and well-organized filing system for the department and ensures items are archived and disposed of per company guidelines.
• Works proactively to identify, investigate, and report irregularities within designated area of responsibility.
• Conducts training and cross training of knowledge and expertise within area of responsibility.
• Acts as back up assistant, as designated by the leader, to ensure proper coverage of necessary responsibilities.
• Interacts cooperatively with ALDI personnel, external suppliers and service companies to exchange information and maintain a successful partnership.
• Job responsibilities include possible access to HIPAA-protected health information; as such, employee must comply with HIPAA Privacy and Security requirements and policies.
• Collaborates with team members and communicates relevant information to direct leader.
• Upholds the security and confidentiality of documents and data within area of responsibility.
• Other duties as assigned.

Job-specific Competencies: Knowledge/Skills/Abilities

• Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
• Gives attention to detail and follows instruction.
• Ability to stay organized and multi-task efficiently.
• Ability to work both independently and within a team environment.
• Establishes goals and works toward achievement.
• Effective time management; maximizes productivity.
• Proficient in Microsoft Office Suite.
• Ability to interpret and apply company policies and procedures.
• Excellent verbal and written communication skills.
• Analyzes and interprets data.
• Provides prompt and courteous customer service.
• Proficiency in typing and data entry.
• Develops and maintains positive relationships with internal and external parties.
• Displays expense and cost control in decision-making.

Education and Experience:

• High School Diploma / GED required.
• A minimum of 1 year of relevant experience required.
• Or, a combination of education and experience providing equivalent knowledge.
• Associate's Degree in Business or related field preferred.

Physical Requirements:

• Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Travel:

• Minimal travel required as needed for job related duties such as training, project work and administrative tasks.