Technician III, Quality Operations

Technician III, Quality Operations

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global, local, and internal regulations and meet the strictest standards of quality as we help people see brilliantly.

The Technician III, Quality Operations within Receiving and Inspection is primarily responsible for supporting the manufacturing process through performing inspection or quality test of products within the surgical instrumentation and quality organization. This role is responsible for performing all types of quality inspections (including special inspections) to standard AQLs in order to qualify parts into stock locations; examine and identify nonconformance in materials per specifications. The Technical Associate is required to have a higher level of knowledge in the various Receiving and Inspection areas and may be required to train others at times.

In this role, a typical day will include:

• Conduct partial or full First Article Inspections (FAIs) on machined, casting, sheet metal, and plastic components using precision measurement tools such as CMM, optical gaging systems, micrometers, calipers, dial indicators, and height gauges.
• Inspect incoming materials, purchased parts, assemblies, hardware, and special processes for conformance to engineering specifications.
• Examine items for defects in materials, workmanship, or damage during transit.
• Compare received items against purchase orders and specifications to ensure accuracy and completeness.
• Perform inspections using appropriate sampling plans and standard AQLs.
• Accurately interpret engineering drawings, with a strong understanding of Geometric Dimensioning and Tolerancing (GD&T).
• Independently determine appropriate inspection methods for new and complex parts independently.
• Operate and/or program Coordinate Measuring Machines (CMMs) using PC-DMIS or Calypso software (preferred).
• Create and maintain detailed, accurate and clear inspection reports.
• Generate Non-Conformance Reports (NCRs) as needed.
• Use Microsoft Excel and Office tools for data analysis, reporting, and trend monitoring.
• Proactively communicate inspection findings and collaborate with engineering, production, and quality teams to resolve issues.
• Train new or existing associates in Receiving and Inspection procedures.
• Follow Standardized Work and adhere to safety and quality standards.
• Promote a continuous improvement culture.
• Perform physical tasks such as bending, lifting, standing, walking, squatting, and reaching.
• May be required to operate power jacks, forklifts, pallet jacks, and push carts as needed.

What you'll bring to Alcon:

• High School Diploma or equivalent
• The ability to fluently read, write, understand and communicate in English.
• Work Location: Onsite
• Travel Requirements: None
• Relocation Assistance: No
• Sponsorship: No

Preferred skills/qualifications/experience:

• Experience performing First Article Inspections (FAIs).
• Proficiency with precision measurement tools including Coordinate Measuring Machines (CMM), Optical gaging systems, Micrometers, calipers, dial indicators, height gauges.
• Ability to interpret engineering drawings, especially with Geometric Dimensioning and Tolerancing (GD&T).
• Familiarity with sampling plans and AQL standards.
• Experience identifying nonconformance in materials.
• Ability to generate and manage Non-Conformance Reports (NCRs).
• Skilled in creating and maintaining inspection reports.
• Knowledge of quality systems and regulatory standards (e.g., cGMP, GDP).
• Proficiency in Microsoft Excel and other MS Office tools.
• Experience with CMM programming using PC-DMIS or Calypso (preferred).

How you can thrive at Alcon:

• Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Collaborate with teammates to share standard processes and findings as work evolves!
• See your career like never before with focused growth and development opportunities!
• Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

Pay Range: $26.92 - $40.38

Pay Frequency: Hourly

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please email alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.