Sr Associate III , Clinical Application Services & Support

Principal, Clinical Applications Services & Support

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly. The Principal, Clinical Applications Services & Support (Science/Tech/Engineering Path), is primarily responsible for providing field support, conducting on-site education, and fostering customer relations with healthcare professionals. You will also develop presentations for product awareness and share data analysis with clinical research groups. Specifics include:

• Provide field support to customers and field staff
• Establish and maintain relations with healthcare professionals and organizations
• Conduct on-site education and consulting
• Develop and participate in presentations for conventions, forums, and meetings for product awareness
• Share product information and data analysis with clinical research groups
• Contribute to all aspects of global clinical trials, ensuring delivery of study outcomes within schedule, budget, quality/compliance, and performance standards
• Ensure education, implementation, and compliance with standards and best practices for clinical operations within assigned clinical trials and programs, sharing lessons learned from clinical operations
• Facilitate regular team meetings to discuss project updates and implement tools for better team collaboration
• Develop and implement strategic measures to enhance clinical application services

All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations.