Sr. Associate, Clinical Applications Services & Support

Clinical Applications Specialist

At Alcon, we're on a mission to help people see brilliantly. As the global leader in eye care, we push boundaries through innovation, empower progress, and act with speed to improve lives. If you're passionate about making a real impact in healthcare and thrive in dynamic, hands-on environments, this is your opportunity to shine.

We're looking for a Clinical Applications Specialist to support our Cataract and Refractive Surgical Device portfolio across Ukraine. In this field-based role, you'll be the trusted expert guiding surgeons and OR staff in the safe and effective use of Alcon's cutting-edge technologies.

What You'll Do

• Deliver technical and clinical training to surgeons and OR teams on Alcon's surgical devices
• Provide on-site and remote support, ensuring optimal outcomes and compliance with approved usage
• Implement equipment and software upgrades at clinical sites
• Document site visits and training activities using our CRM system within 48 hours
• Collaborate with Field Service Engineers and Sales teams to coordinate installations and ongoing support
• Participate in congresses, wet-labs, and medical events to represent Alcon and support clinical education
• Report adverse events and device issues in line with medical safety protocols

What You'll Bring

• Bachelor's degree (Life Sciences, Biomedical Engineering, or related field preferred)
• Minimum 2 years of relevant experience in clinical support or medical device sales
• Experience in ophthalmology or surgical equipment is a strong plus
• Fluent in Ukrainian and English (Upper Intermediate or higher)
• Willingness to travel frequently (approx. 70% of the time) across Ukraine
• Based in or near Kyiv, Kharkiv, Dnipro, or Odesa

Why You'll Thrive at Alcon

• Work with world-class technology that transforms lives
• Enjoy autonomy and variety in a field-based role with a high level of responsibility
• Join a collaborative, mission-driven team that values your expertise