ASA V: C7 (pediatrics), 40 Hrs/week, Days

Administrative Support Associate's V/Manager Support

The Administrative Support Associate's V/Manager Support role is to perform customer service, clerical and reception duties that support the workflow of the D7 nurse manager, the unit, and the delivery of patient care. The clerical activities include ensuring accurate record keeping, workday ordering, staffing, and utilization of clinical information systems. The customer service duties include effective communication with patients, significant others, members of the health care team, and the organization.

Daily Job Duties include:

• Managing nurse manager's schedule
• Adding interviews and meetings to schedule
• Scheduling interviews and creating interview packets
• Making sure music is working overhead throughout the unit
• Collecting unit's mail
• Assisting to check Code Cart Daily Checklist Sheet
• Monitoring daily staffing sheets
• Checking refrigerator labels/fridge stickers weekly
• Checking temperature on fridge/freezer daily & recording
• Scheduling all 3-3-3 for new staff
• Creating new hire folders/binders
• Maintaining staff mailboxes
• Maintaining staff files
• Reminding staff about annual reviews, employee health visits, and required certifications
• Assisting with bringing broken equipment to clinical engineering
• Reporting any telecommunication issues
• Ordering food for Nutrition Room and putting it away once delivered
• Assisting with tracking, monitoring unit supplies
• Assisting with scheduling requests
• Promoting a positive workplace environment

Minimum Qualifications

• High school diploma or equivalent (GED) with post-high school training or related work experience.
• Minimum of one-year healthcare or clerical experience preferred.
• Must be able to operate basic office equipment (fax, photocopier, calculator) and demonstrate basic computer skills.
• Able to communicate effectively on a wide range of issues with internal and/or external customers, initiate follow-up actions. Able to work with others to accomplish a task or goal, be flexible in work practices, procedures, and/or processes, work efficiently with others to find solutions.
• Ability to be honest, to be punctual, and to perform the job in adherence to the highest standards of ethical conduct as defined by the AMC Code of Conduct.
• Ability to be accurate in such matters as record-keeping, and to use good judgment when performing the functions of the job or when interacting with others. Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict. Ability to adhere to AMC's policies, procedures and practices, and to utilize AMC's problem-solving processes for resolving grievances or disagreements.
• Ability to independently organize and prioritize work to complete assignments in a timely manner and meet established guidelines. Ability to multitask and gather data from appropriate resources.