Product Engineer (x/f/m) - Claims Management - Remote Eligible

Claims Management Engineer

You would join the team called "Claims Management", in charge of refunding €350M+ of healthcare expenses every year to 1M+ members across France, Belgium, Spain, and Canada.

Our mission is to refund each member as fast as we can and the right amount, while being cost-effective for Alan.

We have internalized all the critical parts to handle health claims, which makes this product division a technical, deep, and exciting place to work.

Claims Management contains several product crews, notably:

• Document processing: 2M documents received every year. We automatically parse a good portion of them with LLMs but we want to go further.
• Claims experience: Building the most memorable and straightforward experience for our members to understand their guarantees and get a claim refunded. Across 4 different countries, mobile and desktop.
• Payments: Building a payment infra & source ingestion system to make sure our members get refunded super fast.
• Fraud fighting: 4M€ saved in 2024 with an internal stack combining Machine learning scoring, anomaly detections, and manual investigations

You'll love to work in Claims Management if you're interested in building complex systems that need to work perfectly 24/7 every day of the year despite being on a high-growth trajectory.

We are looking for engineers with 3+ years of experience who get excited about turning growth challenges and marketing complexity into simple, member-first experiences.

We value:

• Passionate about creating delightful products with exceptional user experiences.
• Good experience building and shipping web applications.
• You're genuinely interested in the business side - understanding conversion funnels, marketing metrics, and what drives growth.
• Clear progression in your career - increasing responsibility, scope, and impact over time.
• Open to working with TypeScript and Python in a cross-platform environment, familiar with modern web technologies, and proficient in Object-Oriented Programming (Python, Java, Swift, Kotlin, or C#).
• Self-starting and entrepreneurial.
• Humble and still willing to grow (no matter your seniority!).
• Collaborative, enthusiastic about teamwork, learning, and teaching.
• English working proficiency

Mission Alignment:

• Healthcare technology excites you.
• Leveraging AI to redefine our roles and unlock scalability.

In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!

Being an engineer at Alan means joining a team of talented, committed, and passionate engineers, with a lot of product interaction.

We move fast, with a lot of ownership, and are proud to tackle big problems!

Our process is very simple: those who make product decisions are the same ones who build them.

Our stack is React, Python/Flask, PostgreSQL in a monorepo. We deploy daily and believe in distributed ownership - you build it, you own it.

Location: You must be legally eligible to work in France, Belgium, or Spain.

Remote work: We offer remote work flexibility, but we value in-person collaboration and are looking for people who want to help people live in good health to 100 while helping employers turn health benefits from a cost center into their most valuable investment.

Important note: we hire people, not roles. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.