Student Services Coordinator

Student Services Coordinator

The Samuel Ginn College of Engineering's Department of Industrial & Systems Engineering (ISE) is seeking candidates for the position of Student Services Coordinator I/II/III. This position will primarily provide advising and related services to our students, while also assisting with projects, programs, and activities for ISE undergraduate and graduate on-campus and online students. The successful candidate will play an integral role in delivering the best student-centered experience to all ISE students.

Essential Functions

• Provide academic advising and student support by assisting students with course selection, registration, academic policies, curriculum planning, study habits, graduation requirements, scholarships, financial aid, certification programs, assistantships, internships, and job skill development.
• Maintain and evaluate student records in accordance with university, state, and federal policies, including transcript evaluation, admissions processing, job placement tracking, and report generation.
• Plan and support student-facing programming such as orientations, open houses, award ceremonies, graduation events, and other department-led initiatives to enhance student engagement and success.
• Coordinate experiential learning opportunities, including internships, field experiences, and job placement efforts; serve as a liaison between students and employers to support career readiness.
• Lead recruitment efforts for undergraduate and graduate programs by arranging campus tours, meeting with prospective students and families, and cultivating ongoing relationships throughout the admissions pipeline.
• Assist in developing and managing marketing and outreach materials targeted to students, alumni, and donors, including content for websites, newsletters, brochures, and press releases.
• Support departmental administration and strategic initiatives through coordination of tutoring programs, data analysis, pre-admission support, course scheduling, room assignments, and contributions to teaching plans.
• Collaborate with university offices and college staff to align departmental activities with broader institutional goals and maintain compliance with ABET and other accreditation and policy standards.
• Participate in professional development activities at the department, university, and national levels to stay current on best practices and contribute to ongoing improvement initiatives.

Why Work at Auburn?

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Ready to lead and shape the future of higher education? Apply today! Minimum Qualifications Candidates will be assigned a level based on qualifications.

• Level I: Bachelor's degree.
• Level II: Bachelor's degree plus 2 years experience in advising and/or coordinating student services.
• Level III: Bachelor's degree plus 4 years experience in advising and/or coordinating student services. Graduate degree's may substitute for 2 years of experience.

Minimum Skills and Abilities Minimum Technology Skills Minimum License and Certifications Desired Qualifications Knowledge of the engineering discipline; ability to plan and execute programs; extremely organized; effective communication and interpersonal skills; experience in Higher Education; experience with Banner.

Salary Range: $35,740 - $68,670

Job Category: Academic Advising/Support

City position is located in: Auburn

State position is located: Alabama

Equal Opportunity Compliance Statement: It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.

Special Instructions to Applicants

Required Documents

• Resume
• Cover Letter

Optional Documents