Sr MGR Business Operations

Senior Manager, Lumen Transformation Office

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As Senior Manager within the Lumen Transformation Office (LTO) Orchestration team, you will play a critical role in delivering enterprise-wide transformation initiatives that support Lumen's executive priorities. Reporting to the Director of LTO Orchestration, you will lead workstreams, manage governance processes, and collaborate with cross-functional teams to ensure strategic initiatives are executed with discipline and impact. This role requires a strong program manager with high influence capabilities, structured problem-solving skills, and a passion for driving change.

The Main Responsibilities

• Translate strategic priorities into actionable workplans and execution roadmaps
• Identify cost-out and efficiency opportunities through structured analysis and stakeholder engagement
• Support the development of value capture strategies and ensure alignment with business unit goals
• Lead cross-functional workstreams and contribute to a high-performance team culture
• Provide coaching and feedback to junior team members and peers
• Support capability building in strategic thinking, agile execution, and stakeholder management
• Manage governance processes including milestone tracking, KPI reporting, and initiative health assessments
• Escalate risks and intervene in bottlenecked initiatives to maintain momentum

What We Look For in a Candidate

Undergraduate degree required; Master’s or MBA preferred. Five or more years of experience in strategy, transformation, or enterprise program management. Strong program management and governance experience. High emotional intelligence and ability to influence across levels. Proven ability to structure complex problems and deliver actionable solutions. Excellent communication and stakeholder engagement skills. Experience working in fast-paced, ambiguous environments.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

09/25/2025