Senior Engineering Technician (rota, Spain)

Engineering Technician Position

Are you an Engineering Technician seeking an opportunity to contribute meaningfully each day? Serco is currently accepting applications for an experienced Engineering Technician's to support the Naval Facilities Engineering Command (NAVFAC) Public Safety Systems (PSS) Program in Rota Spain at NAVSTA Rota. Serco supports the Commander Naval Installations Command (CNIC) in their efforts to provide and maintain Physical Security Systems (PSS) and Emergency Management (EM) Systems. Our team delivers both preventive and corrective maintenance services to Navy installations worldwide as the prime contractor for the Anti-Terrorism/Force Protection (AT/FP) Ashore Global Sustainment Contract (GSC). The mission involves designing, procuring, integrating, installing, and sustaining system hardware, associated firmware, and software to ensure the protection of mission-critical assets and personnel from natural disasters, acts of terrorism, and other human-caused incidents. You will be responsible for troubleshooting Public Safety Systems (PSS) equipment and assets. Performance will be assessed based on the operational availability of PSS and Emergency Management (EM) systems. This role encompasses preventive maintenance, corrective maintenance, and direct collaboration with our Navy clients to ensure their systems consistently operate effectively.

In this position, you will:

• Installing, troubleshooting, and maintaining various products and equipment, such as alarm systems, naval munitions, public address systems, cameras, intrusion detection systems, emergency operation centers, regional dispatch centers, security gates, wide-area alert systems, indoor voice communication, dispatch operations, and providing support for regional and emergency operation centers as required.
• Providing training to employees, diagnosing, analyzing, and repairing product failures, and coordinating the ordering and replacement of parts as necessary.
• Assessing customer needs to recommend appropriate products or services that align with those requirements.
• Applying limited experience and judgment to plan tasks and achieve objectives.

To be successful in this role, you will have:

• High School diploma or GED with 8 years of relevant professional experience.
• Ability to obtain an active Department of Defense (DoD) Secret clearance.
• A minimum of four years of practical experience in system diagnostics, troubleshooting, and repairs within field operations.
• At least two years of autonomous work experience, demonstrating the ability to make technical decisions with minimal supervision.
• Familiarity with industry-standard concepts, practices, and procedures, including:
• Diagnosing and troubleshooting electronic, hydraulic, and electromechanical systems.
• Reading and interpreting technical diagrams, schematics, and manuals.
• Implementing safety, security, and compliance protocols in commercial, military, or governmental settings.
• Collaborating with internal teams and external stakeholders to resolve technical issues.
• Accurately documenting maintenance activities, repairs, and corrective measures.
• Willingness and ability to travel locally and long distance as needed (up to 10%).

Additional desired experience:

• Access controlled gates (vehicle and pedestrian)
• CCTV and video surveillance systems
• Electronic Security Systems (ESS) or access control platforms
• Card readers and access control logic
• Vehicle barriers and bollards (hydraulic and electromechanical)
• Mass Notification / Emergency Alert Systems
• Alarms, intrusion detection systems, and sensors networks
• Emergency Operations Centers (EOC) or Dispatch Centers
• General electronics troubleshooting, maintenance and repair
• Aircraft maintenance or support systems (highly transferable experience)

Candidates with experience in comparable DoD, federal, or large-scale commercial security environments are encouraged to apply. Please highlight transferable skills, certifications, and relevant training.

Company Overview: Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.