Oracle EBS Support Analyst - INTL Mexico

Oracle Manufacturing Support Analyst

This manufacturing company is looking for an Oracle Manufacturing Support Analyst to join their team on a long-term contract based in Latin America. The role centers on supporting Oracle EBS modules related to manufacturing including WIP, BOM, Cost Management, Quality Management, MES, OPM, Flow Manufacturing. The analyst will manage support tickets, troubleshoot incidents (such as data issues or process breakdowns), and respond to service requests from business units. In addition to daily operations, the role involves collaborating with developers on new configurations and enhancements, documenting requirements, and ensuring alignment with business goals. The ideal candidate will have deep Oracle Manufacturing experience, strong communication skills, and a background in manufacturing. Re-manufacturing experience and multilingual capabilities are a plus.

Skills and Requirements:

• Strong background in Oracle EBS Support providing ticketing & project based support
• Generalized support across Manufacturing & Financial modules
• Experience with: WIP, BOM, Cost Management, Quality Management, MES, AP/AR, SLA, GL
• Excellent communication skills; ability to engage with business units and leadership
• Experience handling support tickets and incident resolution (e.g., data issues, process errors)
• Manufacturing industry experience
• OPM & Flow Manufacturing Module Experience
• Spanish or Portuguese language skills (implied by LATAM location)