Junior Client Support Administrator (jr CSA) IRES - Ssfb/hsv

Junior Client Support Administrator (Jr Csa)

Location: Dahlgren, VA

Relocation Assistance: None available at this time

Remote/Telework: No - Not available for this position

Clearance Type: DoD Secret

Shift: Day shift (Mon-Fri)

Travel Required: Up to 10% of the time

Description Of Duties

The Junior Client Support Administrator (Jr CSA) supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:

• Conduct day-to-day administration of hardware, software, network and users.
• Provide in person and phone support to MDA End user troubleshooting computers, printers, software, operating systems, and office products.
• Install hardware at end users offices (Laptops, Desktops, Monitors, etc).
• Maintain professional behavior and dress.
• Contribute to large scale projects and events.

The successful candidate will:

• Have strong written and verbal communication skills.
• This is a customer-facing position, and the position requires some travel.

Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as an employee for one of our teammate companies.

Basic Requirements

Must have one of the following combinations of education and experience: HS Diploma (or GED) and 1 years of general experience; Associate's degree and 0 years of general experience.

Must have 2 years of related experience in relevant business systems, operating systems, servers and/or experience in light programming, project management of small initiatives, and troubleshooting.

Must be able to lift and carry 25 lbs.

Must be able to move freely around a large facility, perform under desk work, as well as other physical aspects of the position.

Must have a current DoD 8570 IAT level II certification (e.g. Security+, Systems Security Certified Practitioner).

Must have an active DoD Secret Security Clearance.

Desired Requirements

Have Customer Service and DoD experience.

This position is expected to pay $65,000 - $90,000 annually; depending on experience, education, and any certifications that are directly related to the position.

This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed. Our health and welfare benefits are designed to invest in you, and in the things that you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.