Guest Service Supervisor

Guest Services Supervisor

Level: Experienced

Job Location: Holiday Inn Express and Suites Tuscaloosa East - Cottondale, AL

Position Type: Full Time

Education Level: High School

Salary Range: $16.00 - $18.50 Hourly

Travel Percentage: Negligible

Job Shift: Any

Job Category: Hospitality - Hotel

Description

Job Title: Guest Services Supervisor Non-Exempt / Full Time

Department: Guest Services

Scope of Responsibility: Supervise Guest Services team members to ensure all necessary tasks are completed in an efficient and authentic manner

Employee Manual: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time or without notice.

Our Way

All Wilson Representatives are responsible for taking care of people - first. People come before processes. We have the highest professional standards during all communications with our guests.

Our mission is clear and elegant and serves as the focal point for all we do - providing for comprehensive excellence in all facets of professional property management. As a service organization, we take care of people.

Our Core Values define what we stand for and what we won’t stand for. They include Kindness, Excellent Attitude, Focus, Clean-Clean, and Efficiency.

Essential Tasks: Be responsible for team member call outs/no shows, and cover shifts as needed.