FAL Services Representative

FAL Services Representative

Safran is an international high-technology group, operating in the aviation, defense, and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable, and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran Landing Systems is the world leader in aircraft landing and braking systems. Its expertise covers the entire life cycle of its products, from design and manufacturing to maintenance and repair. The company has partnerships with more than 25 airframers in civil, regional, commercial, and military transport, supporting more than 35,000 aircraft and making over 100,000 landings every day.

Safran Landing Systems has an exciting position for a Field Service Representative based at its Mobile, Alabama location. In this role, you will provide on-site support at the Airframer Final Assembly Line on landing gears, wheels, brakes, systems, and equipment in a Part 21G environment. This is a key role in supporting Safran Landing Systems' customers (internally and externally), and the associated activities to improve the flexibility of Safran Landing Systems offerings and responsiveness to customer needs.

Role & Responsibilities:

• Correction of any defect or damage reported by the Customer
• Embodiment of design change or specific upgrades and retrofits
• Removal/replacement of components
• Completion of travelled work
• Execution of vendor assist (customer requested support)

You will represent Safran Landing Systems in front of our customer and deliver a professional corporate image in line with Safran's standards. You will be part of a local team of 6 Field Service Representatives located in proximity to our customers' facilities. Your scope of activity will be a mix of activities between:

• Office (consult drawings or documentation, record detailed information of completed interventions, reporting, manage spare parts stocks, chemicals, and tools, etc)
• Physical intervention on Aircraft
• Document routine activities along with root cause/fault isolation

Candidates for positions with Safran Landing Systems must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. Visa sponsorship is not available for this position.

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. All qualified applicants will receive consideration for employment without regard to race, color, age, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic data, or other legally protected status. Safran Landing Systems is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.

Skills & Requirements:

• High proficiency in using computers and Microsoft products
• High school diploma/GED
• Licensed AME/A&P or equivalent experience strongly preferred
• 3-5 years of experience in aircraft maintenance
• Ability to read and understand drawings, manuals, and other technical documentation
• Good knowledge of mechanical & hydraulics systems (landing gear experience beneficial)
• Ability to self-inspect work and strong attention to details
• Available to travel at short notice and be prepared to be in the field for extended periods if necessary
• Available to work overtime, weekend, and holidays to support the customer's planning if required
• Customer mindset (anticipating needs along with prompt responses)
• Strong interpersonal skills and ability to work well in a team environment
• Ability to adapt to continuously changing work conditions while ensuring safe work practices
• Driving License

Physical/Environmental Scope of Position:

• Vocal communication, hearing, and visual acuity are required for safety, direction, and the exchange of ideas in the industrial environment
• Subjected to inside environmental conditions, noise, vibration, oils, and other related industrial hazards
• Work in confined spaces and wear a respirator PAPR equipment
• Must demonstrate the physical capacity to lift, push, or pull up to 50lbs as required

Languages: Excellent spoken and written communication in English

Annual salary starting at $79,000

Job location:

North America, United States, Alabama, Mobile

Minimum education level achieved: High School Diploma/GED Equivalent

Minimum experience level required: More than 3 years

ITAR Controlled Position: No