Director Of Environmental Services

Director, Environmental Services

The Director, Environmental Services leads and manages all aspects of environmental services within a hospital or healthcare facility, ensuring a clean, safe, and sanitary environment that meets or exceeds healthcare regulations and standards. This role oversees daily operations, including housekeeping, waste management, linen services, and infection prevention cleaning protocols, while fostering a culture of excellence in service delivery and compliance. The Director is also responsible for driving operational efficiency, staff management, and maintaining high-quality standards to support patient care and safety.

Essential Functions:

• Ensures the facility is maintained in a clean, safe, and sanitary condition by implementing effective housekeeping practices and infection prevention measures.
• Directs and oversees the operations of the environmental services department, ensuring the effective management of cleaning, sanitation, and maintenance activities to meet healthcare standards and regulations.
• Establishes and maintains appropriate staffing levels, managing recruitment, scheduling, and performance evaluations to ensure optimal workforce productivity.
• Provides leadership, training, and mentorship to managers, supervisors, and frontline staff, fostering a culture of excellence and accountability.
• Conducts regular audits and inspections of facilities to ensure compliance with infection control standards, safety protocols, and regulatory requirements.
• Designs and delivers comprehensive training programs for all staff on cleaning protocols, infection control, safety procedures, and customer service best practices.
• Prepares and manages the department's budget, overseeing expenditures for staffing, supplies, and equipment to ensure cost-effectiveness while maintaining high service standards.
• Promotes professional development by encouraging staff certifications in environmental services specialties, such as infection prevention and advanced cleaning techniques.
• Monitors departmental expenditures and identifies cost-saving opportunities without compromising service quality.
• Negotiates and oversees vendor contracts for cleaning supplies, equipment, and waste management services, ensuring cost efficiency and quality.
• Directs the linen management program, ensuring proper handling, cleaning, inventory control, and cost management of hospital linens.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities:

• Supervision and Staff Management:
• Provides leadership, mentorship, and professional development opportunities for departmental staff.
• Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.
• Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Strategic Planning and Financial Oversight:
• Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.
• Monitors expenditures, ensuring cost-effective delivery of services.
• Evaluates and implements new technologies to enhance operational efficiency.
• Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance:
• Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
• Participates in audits, inspections and accreditation processes as applicable.
• Follows established quality control practices to ensure accuracy, consistency and safety.
• Collaboration and Communication:
• Works closely with leadership teams to coordinate and improve service delivery.
• Stays up-to-date with industry advancements, new technologies, and regulatory changes.

Staff Responsibilities:

• May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications:

• Bachelor's Degree in relevant field required or Seven (7) plus years of direct experience in lieu of a Bachelor's degree required.
• Master's Degree preferred.
• 3-5 years of experience in closely related field with Bachelor's degree required.
• 3-5 years of previous leadership experience preferred.

Knowledge, Skills and Abilities:

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Equal Employment Opportunity:

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.