Customer Service Representative

Job Posting

The Owner Relations call center department handles around 120-150 calls per day. Each agent will manage 25-30 calls per day. Calls typically last around 15 minutes. This is not a scripted call center; agents will converse with owners the company owes money to. They will need to think analytically as each conversation is unique. Individuals will report directly to the supervisor, Earlyn. The job schedule is Monday to Friday, 8am-5pm, fully on-site.

Job Type & Location: This is a contract to hire position based out of Birmingham, AL. Pay and benefits: The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Birmingham, AL. Application Deadline: This position is anticipated to close on Feb 24, 2026.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.