Application Support Engineer

Job Title

Responsible for supporting the sustainment of applications/services providing the backend administration and support in the Oracle Cloud Infrastructure. Assist in defining requirements, designing and building data center technology components and testing efforts.

Responsibilities and Duties:

• Familiarity with ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, CyberArk, VMWare/Horizon is preferred
• Installs application client tools on VDI Images/Pools
• Troubleshoots connections to applications and integrations load balancing configuration for applications
• Performs application configuration with SAML/SSO authentication
• Provides level 2 and 3 support for related integration issues
• Creates a management plan, validates sizing, and forecasted sizing
• Maintains licenses and key secrets in vault
• Provides STIGs and CDRL documentation

Minimum Qualifications:

• Bachelor's degree in information technology, computer science or a related field or equivalent relevant experience
• 7-10 years of experience in information technology, systems administration or other IT related field
• CompTIA Security

Security Requirement:

Active secret level clearance

Other Job Specific Skills:

• Windows and Linux environment
• Administration and configuration of ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, VMWare/Horizon is preferred
• Installing application client tools on VDI Images/Pools
• STIG experience
• CDRL documentation
• VMware VDI
• Microsoft Windows Server Administration
• Micro Focus Application Lifecycle Management (ALM) Octane

Compensation Ranges:

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements:

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements:

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.