Museum Operations Manager

Museum Operations Manager

Job Category: Museum

Location: Huntsville, AL 35805, USA

Description

Responsibilities

Essential Functions

• Museum Operations
• Training and Educational Activities
• Simulators
• Organization and Staffing

Supervisory Responsibilities :

Level of Supervision: Manager

• This position has direct responsibility for the Museum Operation Supervisor and Museum Guides
• Instructs, coaches and encourages staff to support by action and example the Mission and Vision of the U.S. Space & Rocket Center

Travel Required : Limited

Qualifications

Required Education

Minimum of 3 years closely related work experience in a similar guest relations environment with 2 years at the managerial/supervisory level OR an equivalent combination of experience and education in a similar environment

Preferred Education

BS Degree in Business, Communication, Marketing-PR, Education, or closely related field required.

Required Experience

Must possess excellent verbal and written communication skills to interact effectively with individuals inside and outside of the organization

Must have excellent and proven leadership skills; must have developed and conducted training programs; must be highly motivated and an outstanding role model and motivator

Physical & Work Requirements

Physical Requirements

• Walking, climbing (stairs) to/from other buildings to access other departments and to oversee, observe and interact with guests and employees.
• Standing to address guest issues or assist staff in assigned areas.
• Sitting for long periods of time (4-6 hrs).
• Carrying, lifting items and supplies up to 20 lbs. shoulder high.
• Bending, kneeling, reaching to operate simulators and retrieve supplies.
• Sight, reading, wrist movements, feeling to operate computer terminal, cash register, etc.
• Talking, hearing to instruct employees and assist guests in person and over the telephone.

Eligibility Qualifications

• Must be authorized to work in the United States.

Work Environment

Environmental Factors

This position involves working in both a climate-controlled office environment and outside where exposed to various weather conditions and changing temperatures.

Expected Hours of Work: Saturday-Wednesday OR Monday-Friday

The U.S. Space & Rocket Center is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, or veteran status.

Duties and Responsibilities May Change with or Without Notice

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.