Quality Planning Engineer
Company: AISIN World Corp. of America (Dispatched to BNAM (BluE Nexus America))
Department: Quality
Location: Plymouth, MI (BNAM Office)
Position Summary:
This position will function to provide Quality support for BluE Nexus products in North America.
Position Responsibilities:
The incumbent is expected to perform the following functions that the company has determined are essential to this position:
* General Note: BNAM: Tier 1, Aisin/Denso/TMC: Tier 2, Supply Chain: Tier 3
Initial Launch Control (ILC/ESC)
- Preparation of documents and evidence for milestone management based on BNAM policies and procedures.
- Complete Tier2 plant audits (BluE Nexus: Tier1) as needed
- Confirm process quality for new developed lines/commodities before Start of Production (SOP) timing.
OEM Manufacturing Process Confirmation
- OEM manufacturing process confirmation for BNAM commodities based on BNAM/Tier 2 Inspection/Handling Information in order to prevent mishandling OEM plants.
- Commodity handling confirmation during transportation and at OEM plant.
- Customer vehicle confirmation trial support from BNAM point of view.
Quality Confirmation
- Quality confirmation (installation condition, connector conditions, etc.) of BNAM business components on Customer trial event vehicles
Customer Quality Contact
- Quality information support for RFQ reply preparation
- Explain and negotiate with OEM based on agreement with BNJ and Tier2 suppliers.
- Negotiation of quality agreements with the OEM's (Including service matters)
- Negotiation of quality agreements with Tier 2 suppliers. (Including service matters)
- Preparation of quality assurance plans (APQP) with Tier2 suppliers that satisfies OEM requirements.
- Preparation of documentation (with Tier 2 suppliers) required to gain approval from OEM.
- Coordinate approval from OEM for product design changes and process changes in Tier 2 manufacturing.
- Facilitate OEM process audits at Tier 2 suppliers
Quality Response (Early Detection/Early Resolution Methodology)
- Manage OEM Field claim issues
- Attend Tier 2 investigation activity with containment, as needed
- Manage urgent problem correspondence
- Coordinate Go&See at customer locations or dealerships
- Coordinate OEM Line claim issue correspondence
- Understand OEM requirements
- Visit OEM vehicle plant or dealer with Tier2 suppliers, as needed
- Develop and distribute quality report
- Attend Tier 2 investigation activities, as needed
- Manage urgent problem correspondence (Q6 events)
- Promote OEM quality meetings (Coordination with OEM/BN-J)
- Various Coordination with OEM and Tier2 suppliers, as required
Secondary Responsibilities
- QMS (Quality Management System)
- Maintenance of BNAM procedures for ESC (Early-Stage Control) quality milestones
- Customer quality contact
- Administer Early Detection Earl Resolution (EDER) activities
- Manage compensation and administrative correspondence based on BNJ regulations.
- Preparation of documents and evidence preparation for external ISO 9001 audit
- Lead external audit activities and arrange audit agenda
- Preparation of documents and evidence for internal audits and assessment of internal processes
- Warranty Cost Treatment
- Warranty cost agreements between BNAM and Tier 2 suppliers
- Send invoices to Tier 2, as needed
- Disposition Tier2 cost claims
- Inform the results to BNAM Sales
- Warranty cost agreements between BNAM and OEM
- Receive invoices from OEM
- Disposition of OEM cost claims
- Inform the results to BNAM Sales/Finance
- Develop cost share evidence and documentation based on OEM requirements together with Tier 2 suppliers
- Other tasks and duties as assigned.
Required Skills and Abilities
Essential Skills and Experience:
- Production Process Auditing
- Problem Solving (8D, 5 Why, Six Sigma, etc.)
- Core Tool Knowledge (FMEA, Control Plan, etc.)
- Basic Quality Sciences (SPC, Capability, etc.)
- Experienced in negotiating claims for compensation (cost share agreements)
Beneficial Skills and Experience
- ISO9001 /IATF16949 Internal auditor certification
- Knowledge of requirement for ISO26262, ISO14747 and A-SPICE
- OEM Quality System knowledge (Automotive)
- ASQ certification (CQE, CQA, CQRE, etc.)
Education/Training/Certifications