Senior Programmer Analyst (application Support)

Job Opportunity At Thailand's No.1 Digital Service Provider

Become a part of Thailand's no.1 Digital Service Provider, who strives to provide the best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location: Bangkok

Job Summary: Application Support to supporting Online store and LEGO.

Job Description:

- Provide first and second tier support for Online store and LEGO services.

- Monitor and maintain services to be stability and ready to use.

- Understand, investigate, troubleshoot and resolve incidents, finding the root cause and effectively communicate to MKT users.

- Provide timely response, follow-up and resolution to ensure all support activities are tracked and closed within committed SLA.

- Work collaboratively with the user and development team.

- Provide improvement for monitoring system and application proactively.

Knowledge, Skills and Competency:

• Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering or related field
• At least 2 years of experience in IT development or System/Application support
• Knowledge in PL/SQL, Shell script, Angular, JAVA, .NET C#, Unix, Windows and Database
• Good problem solving, analytical, communication and negotiation skills
• Good attitude, curious mindset and willingness to learn
• Can work under service mind and work well under pressure

Recruiter: Supaporn Limsiritong