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Marketing Specialist (product And Platform Development)

Manage end-to-end development of VDO products and services for market launch
Bangkok
Senior
2 days ago
AIS (Advanced Info Service)

AIS (Advanced Info Service)

A leading telecommunications company in Thailand offering mobile, high-speed internet, and digital service solutions.

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Job Posting Location

Bangkok

Job Summary

Responsibilities to cover all areas of VDO products/Services development e.g. industry research, define product features, organize features roadmap, user experience, VDO monetization feature, OTT partner integration (Package and Activation), settlement reconciliation development

Job Description

Role Summary:

  • Responsibilities to cover all areas of VDO products/Services development e.g. industry research, define product features, organize features roadmap, user experience, VDO monetization feature, OTT partner integration (Package and Activation), settlement reconciliation development

Key Responsibilities:

  • Coordinate with key stakeholders (Business / Technical / Accountant / Settlement / Business Partner) to clarify requirements / craft out scenarios of customer journeys and report.
  • Create user request form with full detail of product description / price / channel to sell.
  • Support configuration for new complex business requirement.
  • Ensure quality control with Tester Team for unit pre-test, post-test

Customer Handling Procedure:

  • Reviews E2E Customer Handling from incidents caused by network or products / services with Business team.
  • Prepare products and services problem handling documentary
  • Initiate process and tool for improvement to deliver better customer experience.

Candidate Qualifications

  • A degree in IT, Product design or Business.
  • At least 5 years' experienced in Project Management or Product Development (UX / UI) design and feature development
  • Hybrid knowledge both IT and Marketing.
  • "Can do" attitude and team player.
  • Bundling with soft skills to drive cross functional team effectively and deliver the same goal.
  • Able to work well under pressure.
  • Able to communicate in English (Good to Fluent)

Recruiter Alisa Promchotchai (อลิสา พรหมโชติชัย)

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Marketing Specialist (product And Platform Development)
Bangkok
Marketing
About AIS (Advanced Info Service)
A leading telecommunications company in Thailand offering mobile, high-speed internet, and digital service solutions.