Administration Operations Support Coordinator

Join Our Diverse and Vibrant Team at Air Canada

Step into a key role within our Crew Scheduling branch, where you'll play a vital part in the success of our Flight Operations team.

It's important to know that:

• Flexibility is key: The role requires someone who can adapt to changing schedules and priorities. Being available and responsive when things shift is essential.
• Teamwork is important: Strong interpersonal abilities to engage and collaborate effectively with colleagues across multiple generations.
• Adaptability in a Fast-Paced Environment: Success in this role hinges on the ability to prioritize effectively amid constant demands. Staying focused under pressure is essential.

Key Duties:

• Prepare, edit, proofread, and format correspondence, reports, spreadsheets, tables, graphs, and other documents using various software applications.
• Maintain, validate, input, audit, and update data, records, manuals, schedules, and technical documents, control distribution of company publications.
• Research and compile data for reports; resolve and respond to internal/external customer inquiries in writing and verbally.
• Answer and direct incoming calls, assist with outgoing calls, and refer customers to appropriate departments or personnel.
• Coordinate travel, appointments, ground transportation, and arrangements for meetings, training sessions, and interviews.
• Liaise with internal and external customers and support departmental staff as needed.
• Verify and process invoices, claims, expenses, third-party billings, and handle cash/cheques and related documentation.
• Build and maintain staff rosters and monitor overtime equalization.
• Organize and prioritize workload to meet deadlines while maintaining accuracy and confidentiality, even under pressure and with minimal supervision.
• Administer and comply with Company Policies, Government Regulations, Collective Agreements, and procedures.
• May perform other related duties as required.
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Qualifications:

• High School graduation
• Minimum 2 years office experience
• Intermediate knowledge of Microsoft Office applications
• Knowledge of aircraft terminology
• Good interpersonal skills
• Good communication skills, both written and verbal
• Proficiency in spelling, punctuation and grammar
• Aptitude for math
• Aptitude for accuracy and detail

Conditions of Employment:

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Benefits:

• Financial benefits: Pension program, Employee Share Ownership Program, and Profit Sharing.
• Wellbeing & health benefits: Health, dental, and life insurance for you and your family (if necessary).
• Recognition: Air Canada's recognition program (Shine) allows you to recognize and be recognized for those outstanding moments.
• Travel privileges: A generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service. This includes, but is not limited to standby travel, hotel & car rental discounts, Air Canada Vacation discounts, and more.

Linguistic Requirements:

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion:

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.