Material Customer Support IN Electrical UNIT (temp Agency)

Material Customer Support

An opportunity for a Material Customer Support has arisen within Airbus Defence & Space, Tablada (Sevilla).

Responsibilities

The Material Customer Support delivers optimized and realistic production plans for electrical assemblies and elementary parts, taking into account customer need dates, actual production schedule, and available capacity (manpower, machine, material). He contributes to the monthly meeting according to the MPS Process to be consistent with the Operations Planning process.

Your main mission will be:

• Launch monthly routine, on mid-term horizon.
• Evaluate the programs and production requirements, including recovery plans.
• Define associated production scenarios based on plant calendar and all resources availability.
• Propose the best solution to meet the programs/plants requirements using production scenarios achieved.
• Prepare and participate or lead the Master Production meetings involving all the stakeholders.
• Obtain the commitments and challenge attendees not to postpone the planning every time.
• Build, update, and analyze KPIs measuring production plan execution and deliveries, define the improvement plan and associated actions.
• Make the planning respected (accountable).
• Maintain planning parameters and models in the planning tools.
• Update SAP.

Skills

• Educated in an Engineer, Economics degree or a related discipline.
• At least 3 years of experience in Customer Support.
• Teamwork and adaptation are a must for this position.
• Strong communication skills including active listening and empathy.
• Strong negotiation skills and the ability to persuade, influence and convince.
• Advanced level in English and Spanish.
• German or French would be an asset.

Which Benefits Will You Have As Airbus Employee? At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:

• Vacation days plus additional days-off along the year.
• Attractive salary.
• Collective transport service in some sites.
• On-site facilities (among others): free canteen, kindergarten, medical office.
• Possibility to collaborate in different social and corporate social responsibility initiatives.
• Excellent upskilling opportunities and great development prospects in a multicultural environment.

Airbus is a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a worldwide scale, pioneering sustainable aerospace for a safe and united world. With around 130,000 employees and as the largest aeronautics and space company in Europe and a worldwide leader, Airbus is at the forefront of the aviation industry, connecting people and places via air and space. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company: Airbus Defence and Space SAU

Employment Type: Agency / Temporary

Experience Level: Entry Level

Job Family: Customer Account and Service Management