Maintenance Program Engineer

Maintenance Programme Engineer

The Maintenance & Services team is based in Toulouse (France), Hamburg & Bremen (Germany), Getafe (Spain), Filton (UK), Mobile (US), Beijing (China), Kuala Lumpur (Malaysia), and Bangalore (India). Our main missions are:

• Retrofit Solutions: Deliver and support added value retrofit solution packages to maintain continued aircraft airworthiness and improve customers operations & profitability.

• Maintenance Program Engineering: Deliver customer value through an array of services (from business development to the preparation of Planned Maintenance Service products, maintenance program optimization exercises and Parking & Storage).

• Scheduled Maintenance Services: Support the operation and maintenance of all Airbus aircraft and all customers worldwide, from development of initial requirements to deviation management and optimization of maintenance tasks.

• GSE Engineering: Engineering activities related to GSE & Tools (including Design, Services, Manufacturing Engineering & Front desk) for all Airbus aircraft and all customers worldwide.

Description of Scheduled Maintenance Services: Within Airbus Customers Services, the Maintenance Program Optimization and Services team is responsible for delivering customer value through an array of services (from business development to the preparation of Planned Maintenance Service products, maintenance program optimization exercises and Parking & Storage). We also support the operation and maintenance of all Airbus aircraft and all customers worldwide, from development of initial requirements to deviation management and optimization of maintenance tasks, through Scheduled Maintenance Services.

Job Description: Maintenance Program Engineer: If you want to join the next era of significant value creation for our customers (by increasing the operational availability and Direct Maintenance Cost reduction), come and build the future with us. We are hiring a Maintenance Program Engineer for our Bengaluru team. If you are proficient in Schedule Maintenance Programs (MSG-3, MRBR, ALS, MPD), have good knowledge and understanding of EASA Part-M, Part 145 regulations, and have work experience in Airlines/MRO (Maintenance or Technical Support Teams) this is for you.

In an area of continuous innovation driven by digitalization, we are looking for someone willing to have a strong customer interface to deliver Scheduled Maintenance Services according to contractual agreements. You will be responsible for the development, management and delivery of Scheduled Maintenance Services of your customers (Airpl@n offer) and tasks escalation exercise for Airlines accounts.

As a Maintenance Program Engineer, the jobholder is in charge of the following activities:

• Assist in the production of Scheduled Maintenance Services, covering all Airbus A/C programs.

• Perform technical evaluation to justify change in the interval of scheduled maintenance tasks by analyzing scheduled and non scheduled maintenance data from the operators, and by studying the operators in service/design issues.

• Managing a portfolio of customers covering all Airbus A/C programs (eg: A320FAM, A330, A380, ..), taking the necessary actions, in a multi-cultural environment, to deliver all scheduled maintenance services, on cost, on time & on quality.

• Agile/pro-active behavior, ensuring proper End to End project management to answer customers needs (using new IT capabilities)

• Ensuring that airlines maintenance programmes/planning deliverables are performed in accordance with customer's expectations. (Airbus CAMO (Continuing Airworthiness Management Organization), Airpl@n customers)

• May be required to manage dedicated airline assistance for maintenance programme, planning evaluation and Parking & Storage.

• Improving Customer satisfaction and management of each customer account by various communication means (teleconferences, webex, emails and meetings)

• Be flexible to travel frequently everywhere for a duration of 1 week (in average)

• Contributing or leading Technical Data improvement/transformation project as Technical Data Aircraft System - Business Operations representative.

This role will involve some business trips and as such you must be able to travel accordingly. Develop the Aircraft initial maintenance programme for all Airbus aircraft programme.

IT tool development:

• Analyze current way of working and processes for areas of improvement.

• Identify action items that can be transformed into IT requirements.

• Develop tools/applications with support of the Digital Services department.

• Act as a focal point for any project initiated within the department aiming at innovation/automation.

Project management:

• Contribute/lead any projects initiated either locally or from the central team in Europe aimed at business/process improvement.

Values:

• Develop and maintain a collaborative working environment across organizations, by fostering engagement, active listening, developing team spirit, establishing feedback culture, establishing a trustful environment.

• Propose and develop innovation and digitalization initiatives with respect to general interests of the Company.

• Support a value driven organization and work process and execution should reflect AIRBUS values and policies.

• Report any (potential) safety issue or (potential) safety event that is detected in the frame of the day to day activity.

Qualifications:

• Aircraft Maintenance Engineering (AME) degree or Aeronautical / Mechanical Engineering Degree with knowledge/exposure to Aircraft Maintenance domain. 3 to 5 years of experience in relevant roles (with engineering degree) or 2 years of certifying experience (licensed AME B1 or B2 or Cat A) or 4 to 5 years of experience (non licensed AME).

Professional and behavioral skills:

• Advanced Communication and Presentation skills, both oral and written.

• Good Stakeholder management skills.

• Customers centric, - Good coordination and relational skills to deal directly with Customers.

• Good listener, pro-active and innovative attitude.

• Collaboration.

• Adaptable in a changing and demanding environment.

• Team Player.

• Fluency in English Language (L, R , W) Mandatory.

Technical skills:

• General knowledge of Aircraft systems and/or structure - mandatory.

• Airline operations (desired) and knowledge of Aircraft technical literature - mandatory.

• Experience in maintenance program preparation in planning/technical services department of an airline - preferred.

• Knowledge about the Schedule Maintenance Program/planning activities and processes (MSG3, MRBR, ALS, MPD) - mandatory and a minimum of 3 years in Operator Maintenance Programme creation and maintenance planning management - desired.

• Experience in Direct Maintenance Costs reductions projects - desired.

• Knowledge of EASA Part-M regulation, Airlines/MRO center (Maintenance Repair and Overhaul) -part M /145 - desired, not mandatory.

• Overview ATA chapters - mandatory.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company: Airbus India Private Limited

Employment Type: Permanent

Experience Level: Professional

Job Family: Customer Eng.&Technical Support&Services <JF-CS-PS>