FSTD Technical Support Senior Engineer

Job Title

Accountabilities

Accountable for the technical task coordination within the respective shift team and ensure the smooth handover between different shifts

Is accountable for supporting the FSTD technical aspects during audits and surveillance checks

Is accountable and flexible for providing technical troubleshooting guidance depending on the severity of the issues irrespective of the roster cycle

Is proactive in proposing corrective maintenance solutions as and when required

Participates in the technical support and follow-up of the training sessions and provides efficient reports to other teams and managers

Ensures the training center operation continuity outside normal working hours whenever the Team Leader/Engineer is absent

Collaborative and good stakeholder management skills are expected due to regular exchanges with Toulouse central support team; OEM support and Quality team

Main activities

The job holder is in constant relation (24/7) with instructors and trainee customers as the front line support regarding Training Devices operations. Customer's satisfaction is his/her priority. He/she is accountable toward the hierarchy, for all his/her team decisions: technical, operational and relational.

Training Devices Maintenance and Operation Tasks

• Ensure and be well aware of simulators and trainers daily operations (version change, pre-flights, instructors call)
• Plans, coordinates and ensures within his/her shift team preventive maintenance tasks and modifications defined
• Ensures curative tasks in a timely manner and with high level of quality
• Ensures the simulator software update package installation
• Analyses and reviews recurrent qualification Tests Guide to prepare yearly Training Devices approvals by Authorities
• Ensures and performs internal repair using bench's tests in laboratory to minimize external repair expenses
• Analyses and solves all the problems raised by customers and instructors
• On instructor request, demonstrates functionality of the instructor panel. (Dry lease customers)
• Support the Head of training devices on regular basis for the maintenance and Operations supervisions

Troubleshooting and Discrepancy Remarks Interventions

• Performs on the spot troubleshooting interventions
• Monitors the discrepancies remarks linked to hardware failures in the shift team
• Ensures that analyses, answers, solving or reports on all the discrepancies remarks raised on Training Devices are performed

Training Devices Supervision

• Ensures the necessary corrective actions following problems recorded during Preventive and corrective maintenance, DRs and recurrent qualification tests
• Manages the training device parts and spare parts
• Ensures compliance with the Compliance Monitoring System at all times
• Participate in the recurrent qualification

Training Devices Improvement and Updates

• Performs and follows-up projects linked to the reliability improvement or obsolescence problem
• Performs Aircraft Database updates and specifics demands

Safety Initiatives:

• Analyses reported in service events to identify any safety or environment issue
• Report any (potential) safety issue or (potential) safety event that is detected in the frame of the day to day activity
• Report any (potential) environment issue or (potential) environment event that is detected in the frame of the day to day activity
• Can contribute, on request of their safety representatives, in any safety enhancement initiative as part of Safety management activity (PSP, SMS), eg, contribute in the analysis and follow up of in-service events, contribute in the identification and analysis of hazards and risk assessment in their own domain of activity

Outputs

In an optimizing training devices schedule context, with the respective team, he/she will deliver the training devices on time and fully functional to the customers. The result of the job is linked to the customer satisfaction index and reliability of the devices. Provide an efficient report of his activity to the other team, to the technical manager, to the support team and to management.

Job requirement

• Higher Educational Qualification in Electronic or Aeronautical Engineering discipline or AME course
• Minimum 8 years continued and recent experience of FSTD maintenance operations and support
• Strong experience with respect to the Authority FSTD Certification and Compliance Audits
• Experience in installation/relocation/ major part change activities
• Strong hands on experience on hardware repair wrt simulator, APTs
• Experience in working on TRU FFS is a plus or experience with any simulator OEM is preferred
• Excellent command of IT and keeps abreast of technological advancements
• Stakeholder management skills
• Team fit and effective communication
• Customer oriented focus
• Able to work 24/7 shift roster

Those candidates with relevant experience ranges between (8 - 12) years are suitable for this requirement. The (designation / title) of this position would vary with respect to the relevant experience of the respective candidate.

Airbus India Private Limited

Employment Type: Permanent

Experience Level: Professional

Job Family: Training support & services <JF-CS-TS>