A400M Field Service Representative

Field Service Representative

Field Service Representatives (FSRs) represent Airbus Military on-site at the Customers' facilities in the scope of supporting and advising the Customer in any requested technical issues.

Key Responsibilities:

• Technical issues resolution
• Support modifications (SSBB, retrofits, etc)
• Provide Assessment on damage assessment
• Support to AIM FSRs in A/C inspections and evaluations
• Troubleshooting guidance
• Support on technical documentation
• Operational activities

Background and skills required:

• Minimum Education: Degree in any relevant field
• Minimum experience: At least 3 years working within commercial airlines (Airbus fleet) environment; Previous experience on Tech Services or FSR areas is highly desired
• Good working knowledge on Part M /Part 145 process and procedures
• Familiar with Airbus documentation
• Experience by supporting Airlines Operation
• Problem Solving
• Customer Experience
• Negotiation Skills
• Fluent in English
• Autonomy
• Good communication skills
• Comfortable with Microsoft pack office

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company: Airbus Helicopters Malaysia SDN. BHD.

Employment Type: Permanent

Experience Level: Professional

Job Family: Customer Eng.&Technical Support&Services <JF-CS-PS>

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