Operations Specialist / FL - Sweden Or Norway

Operations Specialist

Do you excel at structure, processes, and delivering high-quality administrative support? We are looking for an Operations Specialist to join our Nordic Underwriting Operations team in either our central Stockholm or Oslo office.

You will be part of the Operations department, but your primary responsibility will be supporting our Financial Lines team. You will work with market-leading commercial products like Cyber, Directors & Officers (D&O), and Crime insurance, dealing with some of the largest companies in the Nordics.

What's in it for you?

At AIG, we believe in providing the framework for you to excel in your field. Here is what you can expect:

• A "Learn-it-all" Culture: You will join an environment where we value curiosity over having a flawless answer from the start. We share knowledge, ask questions, and invest heavily in your professional growth.
• One Nordic Team: Your base is in Stockholm, but you become a vital part of an integrated regional engine room, offering you diverse, cross-border sparring and a vibrant international network.
• Excellent Benefits: A competitive package including a bonus plan, occupational pension, wellness allowance, private health insurance, 30 days of vacation, and a flexible hybrid setup.

Your impact and responsibilities

You will be the vital link between our Underwriters, global support, and external brokers. Your responsibilities will include:

• Contract Administration: Policy administration, accurate data entry, and invoicing of insurance contracts.
• Broker & Client Contact: Acting as the first point of contact for operational emails and calls from brokers and clients.
• Daily Support: Supporting our Underwriters with diverse daily tasks and participating in client or broker meetings when needed.
• Continuous Improvement: Proactively analyzing and streamlining our internal processes.

What you'll need to succeed

You don't need to be an insurance expert, but you must be an operational professional who takes pride in getting the details right. We believe you are a match if you:

• Have a post-secondary education and solid experience in an administrative or operations support role.
• Are fluent in Swedish or Norwegian and professional English.
• Have strong analytical and social skills, with a focus on timely delivery.
• Are a structured problem-solver who enjoys working independently within a collaborative team.

Meet the Team

You will join a vibrant and social environment in our central Stockholm office. Operationally, you are part of a tight-knit Nordic team of 10 colleagues across the region. We pride ourselves on a culture where we learn from each other, support one another during busy periods, and celebrate our successes together.

How to apply

Forget the lengthy cover letter – send us your CV and include a short summary of your motivation and fit for the role.

We will be reviewing applications on an ongoing basis, so we encourage you to apply as soon as possible. We welcome applications in Scandinavian or English.

Contacts:

Andreas Björkvall, Nordic Underwriting Support Manager | andreas.bjoerkvall@aig.com

Tobias H. Larsen, HRBP & TA Manager, Nordics | tobias.larsen@aig.com

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.