Solution Engineer III

Solution Engineer III

Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people's lives more fulfilling.

About the Role

As a Solutions Engineer, you'll be a technical leader in deploying and scaling our robotic systems across varied customer environments. You'll architect end-to-end solutions, deeply collaborate with customers, and work with internal teams to drive both deployment success and long-term product improvements. You will own integration from API to hardware, mentor teammates, and influence the future of our robotic platform through direct field experience and technical leadership.

About the Work

Architect and execute complex integrations across robotic systems, customer APIs, sensors, and software

Lead on-site commissioning, field testing, and iterative problem-solving with minimal supervision

Serve as a subject matter expert (SME) on product capabilities, APIs, and behavior across internal and customer teams

Develop custom tools, scripts, or software modules to extend robotic functionality for specific applications

Identify root causes of systemic issues and partner with engineering for long-term resolution

Guide and support go-to-market efforts for new features and early deployments, including field validation

Collaborate directly with customers to scope technical requirements and adapt site conditions for robotic success Partner with Product and Systems Engineering to provide field-based feedback that shapes our roadmap

Deliver training and documentation to both internal teams and external customers

Integrate external devices into Agility's software systems including customer equipment, scanners and sensors

Mentor junior team members, driving process improvements and integration best practices

Travel ~20-50% to evaluate and support customer deployments, pilots, and field testing initiatives

About You

BS/MS in Robotics, Computer Science, or a related technical field (or equivalent hands-on experience)

4+ years of experience deploying robotics or automation systems in real-world environments

Deep expertise in Linux, Python, networking, and hardware/software system interfacing

Proven track record solving hard technical problems at the intersection of robotics and customer needs

Strong communication and leadership skills; able to drive alignment across engineering, product, and external stakeholders

Passion for building scalable systems and driving real product improvements from field experience

Comfortable owning complex projects independently and mentoring others

Willing and able to travel up to 50% of the time

Bonus Points

Led pilots or customer-focused technical programs in robotics or automation

Familiarity with ROS, safety standards, electromechanical systems, or industrial networks

Advanced programming skills (C++, TypeScript, Kotlin, etc.)

Experience contributing to SDKs, developer tools, or integration frameworks

Built reusable deployment tooling or scalable field support systems

Full-time employees are eligible for benefits:

401(k) Plan: Includes a 6% company match.

Equity: Company stock options.

Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.

Benefit Start Date: Eligible for benefits on your first day of employment.

Well-Being Support: Employee Assistance Program (EAP).

Time Off:

Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown.

Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually.

On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.

Parental Leave: Generous paid parental leave programs.

Work Environment: A culture that supports flexible work arrangements.

Growth Opportunities: Professional development and tuition reimbursement programs.

Relocation Assistance: Provided for eligible roles.

All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.

Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly.