Executive, Business Support

Create The Future With Affin!

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Purpose

To provide comprehensive administrative support to the Business Centre, ensuring smooth day-to-day operations, compliance with internal and regulatory requirements, and timely responses to internal and external stakeholders.

Job Responsibilities

1. Administrative Function

• Support the Business Centre in executing business financing activities and perform daily administrative tasks to support financial operations.

2. Customer Enquiries

• Handle daily administrative matters and respond promptly to customer inquiries.
• Act as the principal contact officer for administrative dealings with other departments and branches.

3. Compliance Support

• Ensure adherence to compliance requirements, Business Continuity Plan (BCP), Risk Assessment, and Business Impact Analysis.
• Follow up on a regular basis on ad hoc requests such as filing, internal/external audit & regulatory reports.

4. Liaison Across Departments & Teams

• Act as a liaison and contact point for coordination across departments and teams.

5. Follow-ups With Head Office On Credit Matters And Reporting + CAM

• Follow up with Head Office departments on credit-related matters, including reporting and Credit Approval Memorandums (CAMs).
• Assist on administrative matters relating to data integrity.

6. Report Compilation And Preparation

• Prepare reports and complete assigned tasks in compliance with regulatory and internal requirements.

7. Self-Development / Enhancement

• Contribute to personal development and support initiatives aimed at building leadership capabilities and talent development.

8. Ad Hoc Tasks

• Undertake additional tasks and responsibilities as assigned by the Business Centre Manager or Division Head.

Job Requirements

• Bachelor's Degree in Business Administration, Finance, Banking or related field.
• At least 1-2 years of relevant working experience in administrative support, preferably within banking or financial services.
• Strong command of Bahasa Malaysia and English, both oral and written.
• Basic business acumen and understanding of banking/financial industry operations.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and general office systems.