HVAC Field Service Technician
Field Service Technicians will have the opportunity to troubleshoot, install, and maintain cutting-edge HVAC and refrigeration equipment at various locations. You will be responsible for the on-site startup and service of our products and services, including providing technical support via phone or email to assist customers in troubleshooting equipment in the field.
Responsibilities
- Troubleshoot equipment by observing operation, using precision gauges and testing instruments.
- Diagnose and resolve technical issues via phone or email using schematics, testing documentation, and other available resources.
- Provide warranty data and guidelines to customers.
- Follow service department procedures for warranty claims, troubleshooting, and documentation.
- Maintain accurate records of repairs, replacements, and causes of malfunctions.
- Provide clear, accurate, and timely communication to customers regarding field issues.
- Test lines, components, and connections for leaks.
- Dismantle and repair malfunctioning systems using electrical, mechanical, and pneumatic testing equipment.
- Adjust or replace worn or defective mechanisms and parts, and reassemble systems.
- Read blueprints to determine the location, size, and type of components needed for refrigeration systems.
- Install wiring, expansion, and control valves, using tools such as acetylene torches and wrenches.
- Mount compressors, condensers, and other components using hand tools and welding equipment.
- Perform mechanical overhauls and refrigerant reclaiming.
- Fabricate and assemble structural components using hand tools, power tools, and welding equipment.
- Cut, bend, thread, and connect pipes to functional components.
- Adjust valves and charge systems with the proper refrigerant type.
- Insulate system shells and cabinets as required.
- Travel to job sites, assess conditions, and provide recommendations for corrective actions.
- Resolve product or service issues by identifying the root cause, determining solutions, and implementing corrective actions.
- Communicate with customers, contractors, engineering, and service teams to resolve field issues effectively.
- Provide service and start-up information by answering questions critical to equipment performance.
Essential Skills
- Minimum of 3 years of experience in HVAC/R.
- EPA Universal Certification.
- Controls experience (preferred: ABB, Carel, Novar).
- Experience working with COâ‚‚ refrigeration systems and/or Glycol chillers and secondary loop systems.
- Must be at least 21 years old.
Additional Skills & Qualifications
- Previous experience as an industrial refrigeration service technician.
- Hands-on experience with COâ‚‚ and/or glycol refrigeration systems.
- Strong understanding of refrigeration controls and automation.
- Comfortable working with large-scale industrial systems rather than small commercial units.
- Ability to troubleshoot independently in the field with limited supervision.
- Willingness to travel to customer facilities as required (40-60% of the time).
Why Work Here?
Enjoy the flexibility of remote work from any US state, with travel opportunities for training and meetings. Benefit from health, dental, and vision coverage, direct hire status, and generous per diem allowances. Relocation packages are available on a case-by-case basis, along with sign-on and quarterly bonuses, including travel incentives up to $2500 per quarter. Join a supportive team that values professional growth and offers the chance to work remotely after proving your skills.
Work Environment
Work in a dynamic manufacturing environment, supporting refrigeration system installations at grocery stores globally. Technicians will travel by plane or rental car to customer sites and assist with installation, startup, and training of maintenance teams. This role requires adaptability to varied working conditions and collaboration with diverse teams.
Job Type & Location: This is a Permanent position based out of Pryor, OK.
Pay and Benefits: The pay range for this position is $60,000.00 - $95,000.00/yr. Direct hire Health Dental Vision Benefits $75/day per diem $60k-$95k starting pay and offer relocation packages, sign on bonuses, per diem, and quarterly bonuses (up to extra $10,000). Opportunity to work remote at some points (we've had techs hired and prove themselves, move to another state and work from home/travel from their city's airport to jobs.) Relocation packages available (case by case) up to $2500/quarter on travel incentives.
Workplace Type: This is a fully onsite position in Pryor, OK.
Application Deadline: This position is anticipated to close on May 12, 2026.