Hospital Service Technician

3rd Shift - Hospital Service Technician

We are seeking a dedicated Hospital Service Technician for the 3rd shift with rotating days of work, including weekends. This role requires working from 11:00pm to 7:00am.

Responsibilities:

• Deliver equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
• Confidently communicate with clinical staff regarding equipment features and functionality.
• Provide quality service, adhere to quality standards, and meet both customer and company metrics.
• Pick up, clean, and process all equipment, preparing it for patient-ready use by following all company and hospital protocols.
• Manage equipment within the hospital to ensure efficient flow and availability.
• Maintain professional relationships with hospital staff and act as a subject-matter expert in customer service.

Essential Skills:

• Basic computer skills.
• Ability to lift and/or push up to 75 pounds and stand and walk for extended periods.
• Willingness to work flexible hours, including evenings, weekends, holidays, and emergency off-hours to support a 24/7 schedule.
• Strong written and interpersonal communication skills.
• Customer service orientation and problem-solving abilities.
• Quality control and inventory management skills.

Additional Skills & Qualifications:

• Collaborative work style.
• Detail-oriented and adept at customer resolutions.
• Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods.

Why Work Here?

Join a nationwide company of passionate medical equipment management experts dedicated to making a positive impact in healthcare. Benefit from opportunities for career growth and contribute to ensuring quality medical equipment is readily available for effective patient care.

Work Environment:

The position is based in a hospital setting, requiring adherence to hospital protocols and standards. The role involves physical activity, including lifting and moving equipment, and requires flexibility in working hours to support a 24/7 operation.

Job Type & Location:

This is a Contract to Hire position based out of Worcester, MA.

Pay and Benefits:

The pay range for this position is $18.50 - $18.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Worcester, MA.

Application Deadline:

This position is anticipated to close on Mar 25, 2026.