Field Service Technician

Field Service Technician

Aerotek is hiring a Field Service Technician for a company located in Tupelo, MS. This is a direct hire position that will service various customer sites in the area.

As a Field Service Mechanic, you are a master technician and will assume a leadership role in product knowledge and standards of quality within the company. You will serve as a go-to resource for utilizing your mechanical expertise to ensure the fleet remains in proper operating condition on customer job sites at all times. Field Service Mechanics are dispatched to local job sites at various times of the day and work independently without direct supervision. This role provides the opportunity to build positive relationships with customers while supporting the growth and improvement of your community.

Responsibilities

• Develop and maintain a consistent schedule of performing preventative maintenance of all owned fleet at long term customer job sites.
• Oversee and conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements, and assorted services.
• Diagnose and repair heavy equipment as required to ensure proper operating condition at the job site.
• Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems, and propane systems.
• Recondition and replace assorted parts to return equipment to a safely functioning state.
• Educate customers on proper use of equipment to avoid future breakdowns.
• Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until the next scheduled visit.
• Adhere to all safety guidelines posted at active job sites where repairs and maintenance are completed.
• Maintain work area on job site in a clean and organized manner.
• Produce timely and detailed service reports and repair logs.
• Follow all company's field procedures and protocols.
• Build positive relationships with customers.
• Perform additional duties as assigned.

Essential Skills

• Ability to drive/operate multiple types of vehicles and equipment.
• Ability to follow up with customers in a timely manner.
• Ability to handle assorted tools properly and safely.
• Ability to safely lift up to 50 lbs.
• Attention to detail.
• Customer service skills to naturally converse with jobsite foreman.
• Flexibility to adapt to changing needs on an active jobsite.
• Interpersonal skills to communicate effectively and efficiently.
• Solid written and verbal communication skills.
• Ability to perform basic computer operations such as opening and closing work orders.
• Solid and proven computer skill set to enter work orders.
• Understanding the importance of time management.
• Ability to work and communicate effectively with all levels of the company.

Additional Skills & Qualifications

• High school diploma or equivalent.
• Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps, and assorted tools and equipment.
• Ability to understand detailed technical schematics, owner manuals, and product warning labels.
• Ownership of sufficient selection of hand and air/electric tools to complete most repairs and services.
• Ability to be on call to support operational needs.
• A valid driver's license.

Why Work Here?

Enjoy comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, and access to flexible spending and health savings accounts. Take advantage of virtual health visits, a 24-hour nurse line, and wellness programs. Benefit from a 401(k) plan with company match, paid time off, and a supportive environment for military personnel. Additional perks include tuition reimbursement, employee assistance programs, and discounts on auto and home insurance.

Work Environment

You will be servicing various equipment through the Tupelo, MS and surrounding areas, working in outdoor elements and driving in any weather conditions.

Job Type & Location

This is a Permanent position based out of Tupelo, MS.

Pay and Benefits

The pay range for this position is $60320.00 - $70720.00/yr.

Medical, dental, and vision coverage Life and disability insurance Flex spending and health savings accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation Program Weight Loss Program 401(k) plan with company match Employee Stock Purchase Program Paid Time Off (Holidays, Vacations, Sick Days) Paid parental leave. Military leave & support for those in the National Guard and Reserves Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Auto & Home Insurance Discounts Company Paid Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Company Paid Disability Insurance Supplemental Disability Insurance Group Legal Plan Critical Illness Insurance Accident Insurance

Workplace Type

This is a fully onsite position in Tupelo, MS.

Application Deadline

This position is anticipated to close on Mar 31, 2026.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.