Field Service Supervisor

Field Service Supervisor

As a Field Service Supervisor, you will direct assigned crews and perform on-site installation and repair of product lines on both domestic and international projects. You will effectively communicate installation status to the Installation Coordinator and act as a liaison with customers and the Project Management Team.

Supervise and direct activities of field crews on assigned projects.

Perform on-site installation and repair using installation checklists.

Alert management of any unusual project obstacles or issues.

Order parts through Field Coordinators and the shop area as needed.

Complete renovation work on competitor's equipment as assigned.

Commission equipment at job sites when required.

Fill out tool kits in-house between project assignments.

Complete Project Completion Reports noting successes and areas for improvement.

Conduct weekly site safety meetings with field crews.

Oversee complex welding procedures during installations.

Perform additional duties as assigned by supervision.

Proficiency in welding, particularly TIG welding.

Experience with installation, mechanical, and electrical service.

Excellent interpersonal and customer relations skills.

Strong verbal and written communication skills.

Enjoy a work environment with minimal supervision and a focus on employee trust and development. Benefit from travel opportunities and earn free vacations using accumulated travel points. The company highly values work-life balance, offering time off and flexibility for employees who frequently travel.

Join a team of six active Field Service Techs. Enjoy seeing the world with travel opportunities both domestically and internationally. Travel arrangements are self-managed through internal systems, with the option to use a company American Express card. Accommodations include stays in nice hotels with comfort upgrades on Delta flights. The position includes a company-issued laptop and cell phone, and compensation for personal car use.

This is a Permanent position based out of Madison, WI.

The pay range for this position is $70720.00 - $82000.00/yr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Madison,WI.

This position is anticipated to close on Apr 28, 2026.