Customer Service Representative

Sales Order Processor

Prepare sales orders, packing lists, thank you notes, and invoices for revenue orders.

• Take orders on the telephone and process them. Process orders received by email.

• Process demo requirements by the Sales REPs and ensure timely shipment.

• Maintain records on demo equipment and issue RMAs when returned.

• Maintains neat and orderly work areas. Ensures the functioning of all electronic equipment in the dept. database and maintaining accurate files.

Qualifications:

• Initiative to locate answers to inquiries in a relatively unstructured environment. Team player and ability to work independently and shoulder responsibility.

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

• Ability to use tracking/reporting databases.

• Knowledge of Business Central ERP SYSTEM will be preferable.

• Knowledge of company procedures and ability to follow procedures in a Medical Manufacturing company.

• Computer experience, including Microsoft EXCEL and WORD a must.

Pay and Benefits:

The pay range for this position is $27.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Mountain View, CA.

Application Deadline:

This position is anticipated to close on Aug 27, 2025.