Apartment Operations Manager

Operations Manager

We are seeking an Operations Manager who will be responsible for overseeing maintenance, projects, and resident relations across our property portfolios. This role involves managing vendor relationships, unit turns, and ensuring the accuracy of property data in AppFolio, while coordinating closely with property managers and the maintenance team to ensure efficient operations and high service standards.

Responsibilities:

• Oversee maintenance, projects, and resident relations.
• Manage the unit turn process and pricing.
• Monitor and review work orders and 'waiting status' orders weekly.
• Manage expenses on P&L and approve bills in AppFolio.
• Spot check work quality for new vendors and ensure compliance.
• Walk properties with technicians quarterly for quality assurance.
• Maintain and build Turn Matrix pricing for properties annually.
• Oversee asset documentation in AppFolio on a property level.
• Manage AppFolio Contact Center for communication with technicians, residents, and vendors.
• Approve all chase visa charges and process them in AppFolio daily.
• Own vendor onboarding, including insurance verification and W9 collection.
• Develop and maintain strong vendor relationships.
• Assist with bid collection for capital projects, lawn care, snow removal, and large repairs.
• Assist Projects Lead with Capital Improvement planning and property project scheduling.
• Analyze move-out reasons and oversee AppFolio move-in, move-out, and maintenance surveys.
• Manage vehicle maintenance programs, including golf carts.
• Assist in scheduling and tracking fire alarm and elevator inspections and certifications.
• Oversee trash pricing annually and manage the annual operating property budget process.
• Lead weekly operations meetings and daily stand-ups.
• Participate in quarterly pulse meetings and monthly investor interviews.
• Hire and oversee maintenance and resident relations staff.

Essential Skills:

• Strong working knowledge of AppFolio or other property management platforms.
• Exceptional organization and multitasking skills.
• Effective communication with internal teams and external vendors.
• Detail-oriented with a proactive problem-solving approach.
• Ability to self-manage and take full ownership of responsibilities.
• Basic understanding of vendor compliance, contracts, and insurance requirements.
• Comfortable with field visits and physical property walks.

Additional Skills & Qualifications:

• 10 years of experience in property management, maintenance coordination, or vendor management.
• Experience with capital improvement projects and turn processes in multi-family housing.

Why Work Here?

Enjoy a salary-based role with consistent Monday–Friday hours and potential for an annual bonus based on KPIs. Start accruing PTO from day one, with additional sick days provided. Benefit from a 401(k) with employer match after the eligibility period, and enjoy seven paid holidays plus your birthday off. You'll be provided with tools beyond the required personal kit, and will thrive in a team-oriented culture with strong training support.

Work Environment:

Work involves managing operations in apartment complexes and offices, responding to needs, and leading a team. The role includes field visits and physical property walks to ensure quality and compliance.

Job Type & Location:

This is a Permanent position based out of Omaha, NE.

Pay and Benefits:

The pay range for this position is $75000.00 - $85000.00/yr. Paid Time Off (PTO) begins accruing on your first day. Additional sick days provided for maintenance team members. PTO increases with tenure to reward long-term team members. Seven paid holidays plus your birthday off. Compensation & Rewards: Competitive salary based on experience. Annual bonus program tied to performance metrics. Consistent Monday–Friday schedule with no formal on-call rotation. Reliable pay periods with direct deposit. Health & Wellness: Dental and vision insurance options. Additional voluntary benefits available (e.g., disability, life insurance). Access to HR support for coverage selection. Retirement Benefits: 401(k) plan with employer matching. Match typically ranges between 3–4% depending on eligibility. Support for long-term financial planning. Tools, Equipment & Support: Company provides specialized tools, supplies, and equipment needed for the job. Personal hand-tool sets are supported and supplemented as needed. Shared work vehicles may be available. Mileage reimbursement through a track-your-miles app when using a personal vehicle. Professional Growth: Structured training period (90 days) with a 30-day progress check. Ongoing education through trade shows, workshops, and in-house training. Growth opportunities into senior or lead maintenance roles. Culture focused on teamwork, ownership, learning, and continuous improvement. Team-based maintenance structure. Supportive leadership with clear communication. Opportunities to collaborate on special projects and capital improvements. Respectful, community-focused workplace where your contribution matters.

Workplace Type:

This is a fully onsite position in Omaha, NE.

Application Deadline:

This position is anticipated to close on Mar 11, 2026.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.