Digital Account Manager

Digital Account Manager

The Digital Account Manager is responsible for the post-sale digital process which includes teaming with Sales, AD Operations, Marketing, and Research teams to ensure client satisfaction; analyzing deal or campaign performance; developing creative alternatives to existing deals or campaigns; and communicating campaign details to our agency clients.

You will need to demonstrate knowledge and experience of online media space and have strong communication and organizational skills. You will be responsible for maintaining excellent relationships with media agencies by providing outstanding campaign management, client service and intelligent updates as well as on demand delivery reports. You will assist the Digital Sales Team with the upselling of existing clients as well as contribute to new campaign opportunities.

More about what you'll do:

• Maintain and manage the day-to-day business relationships with A+E Networks top clients and identify growth opportunities on key accounts.
• Serve as primary point of contact to existing clients on issues regarding performance reports and general maintenance.
• Effectively optimize campaign performance by recommending adjustments to inventory and creative components of the campaign.
• Provide technical guidance on campaign specifications and provide troubleshooting/conflict resolution.
• Produce end of campaign analyses including successes, key learnings, and recommendations.
• Manage billing for all accounts, working with internal and agency Finance teams to ensure revenue is accurately calculated and invoiced.

Basic requirements:

• 2 or more years of work within Advertising Sales or general media sales experience is required.
• Detailed knowledge and interest in digital video market is strongly preferred
• Exceptional attention to detail and follow through.
• Must be a team player and demonstrate a strong ability to communicate effectively with both internal and external partners.
• Must be able to operate effectively in a fast paced, dynamic, ever evolving space where technologies and methodologies of measurement change often and rapidly.
• Capability to work proactively under pressure, understand customer needs and build relationships.
• BA/BS College degree or commensurate applicable corporate work experience is required.

The ideal candidate will have:

• Experience in CTV/OTT industry.
• Experience using FreeWheel, Operative or Nielsen.
• Fluency with MS Office (Excel, PowerPoint, Word, Outlook) and social media.

Compensation:

Hourly Pay Range: $43.52 - $48.96 Annual Incentive Target: 5%

Compensation for the role will be based on a number of different factors such as a candidate's qualifications, skills, competencies, location, and experience. A+E offers a competitive total compensation package, which includes healthcare coverage, 401k matching, and a range of other benefits.

A+E Global Media proudly provides equal employment opportunity for all employees and job applicants, and makes employment decisions consistent with this principle. The company's employment actions and decisions – including recruitment, hiring, training, promotion, demotion, compensation, transfer, layoff, and termination – are made without regard to an employee's race, color, religion, creed, age, national origin, ancestry, sex (which includes pregnancy, childbirth, breastfeeding, and related medical conditions), gender, sexual orientation, gender identity, gender expression, marital status, alienage or citizenship status, physical and/or mental disability, medical condition, family and medical leave status, genetic information, military or veteran status, or any other characteristic protected by applicable law. A+E Global Media is a joint venture of the Hearst Corporation and The Walt Disney Company. We are proud to be an Affirmative Action/Equal Opportunity Employer/Disabled/Veterans.