R&D Engineer - Developer

Advantest Global Support Team Role

Advantest is expanding its global support team for its Automated Silicon Validation customers. You will support major semiconductor customers of SiConic solutions. Beyond proven soft-skills, this role requires applying well-developed skills around chip bring-up and post silicon validation test development, debug, and characterization. You will be part of a global team of SiConic engineers in support centers as well as at customer sites.

Your Duties

General:

• Support the roll-out of the new SiConic solution that is based on V93000 technology to customers in your region and also world-wide customer base
• As a member of the Support Center team, you will consult customers & account teams across your region on the implementation of the SiConic test solution at various customer teams spanning from Silicon Validation (SV), Design Validation (DV), Design-for-Test (DFT) to Test engineering (TE)
• Share knowledge, technologies, and experience with colleagues and customers
• Collaborate with colleagues, partners, and customers on worldwide projects
• Train customer engineers on operation of the SiConic solutions
• Delivery of customer application trainings and technical workshops on Advantest SiConic

Support tasks:

• Perform installation, integration, maintenance, and update of SiConic SW & HW in your region
• Troubleshooting, diagnose, and repair SiConic solution
• Provide remote or onsite support of (Beta) Customers
• Ensure product functionality according to the specifications by assisting customers validating newly designed state-of-the-art semiconductors
• Customer Collaboration: Work closely with customer engineers to apply best practices and achieve task closure strategies
• Work with world-wide support team to solve engineering problems for customers
• Develop and debug SiConic test flows for high-tech semiconductor devices
• Escalation Management by timely raising substantial tickets, evaluating criticality, and managing customer expectations
• Establishing an effective feedback channel to the various customer issues

Feedback:

• Identify and define emerging engineering test requirements in silicon validation departments following leading edge industry chip bring-ups
• Collect, evaluate, and provide customer requirements for consideration in product improvements and new product developments
• Observing the product quality and liaising with departments locally & overseas

Team up with R&D and the product definition team identifying & evaluating any gaps in the existing SiConic solution versus customer specific utilization