Staff Customer Solutions Engineer (platform Validation)

Technical Engineer Role At AMD

What You Do At AMD Changes Everything At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.

The Role

Technical, hands-on engineer with leadership qualities responsible for Datacenter Server SoC Post-Silicon platform validation to ensure continuous healthiness and stability at the system level up through BIOS, system firmware, and OS levels for post-launched AMD Server products. The individual will work with Customer Engineering, FW, Validation and SW teams to develop test plans, system configurations, execution plans, and debug of server CPU platform features and ingredients. This role is both breadth and depth at the server platform level.

The Person

The ideal candidate will be capable of communicating problems, solutions, and project status up to the executive level. You will provide technical supervision or mentoring to junior engineers and influence others as a technical leader. You have the capability assuming the consultative or leadership responsibilities for large projects or product development initiatives, while dealing with internal and external groups on behalf of the group or project. This role allows the opportunity to influence technical decisions that have a significant impact on multiple products or the product line.

Key Responsibilities

Oversee execution of sustaining programs for EPYC platforms, including managing requests, scheduling validation activities, tracking dependencies and hardware requirements, and reporting. Work with multiple stakeholders in customer engineering and functional teams to align on sustaining regression plans for post launched server products. Report out and be the go-to person for regression testing of AMD's post launched server products. Drive closure of issues found with sense of urgency. Be adaptive and alert to coverage misses and work with stakeholders to incorporate test cases to close gaps. Manage operations requirements of team such as HW resources. Drive operational reviews for the multiple swimlanes for the team. Able to traverse and make decisions at the macro level affecting the program and adapt by forgetting the past, managing the present and build the future, but also at micro level being hands on to debug and enable and set up servers by role modeling servant leadership.

Preferred Experience

Experience with PC architecture and microprocessor cores Understanding of modern x86 microprocessor architecture and Server platform architecture is highly desired. Experience in managing programs with platform validation programs is preferred. Experience developing validation methodologies and infrastructure. Test plan and test development experience Working knowledge of Server OSes (Linux, Windows) Familiarity with programming / scripting language (C/C++, Python, Perl, ...) is added advantage. Must be a self-starting team player with excellent communication skills who can work with minimal guidance Forward thinker that drives improvement to development process, automation architecture and fosters a spirit of innovation and continuous improvement A passion for building teams and solving tough problems will be an added advantage. Strong verbal and written English communication skills Self-organizing and the ability multitask based on priorities. Experience leading teams either directly or indirectly in any capacity.

Academic Credentials

Bachelors or Master's in computer engineering or computer science or electrical engineering, or comparable disciplines 12+ years of experience in SoC platform validation and debug.

Location

Penang, Malaysia