FAE/ Field Support Manager 1

Join Us At AMD

What you do at AMD changes everything. At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.

Preferred Experiences:

• Working experience on AMD or Intel x86 platforms.
• Performance optimization/tuning and debugging experience on x86 platforms is required.
• Familiar with Linux at kernel or driver level.
• Experience on compiler and math libraries such as GCC, AMD AOCC, Intel ICC, and MPI, OpenMPI etc.
• Experience on variety of technology such as KVM, Kubernetes, Qemu, Container, DPDK, SDPK, No sequal databases etc.
• Commercial HPC experience and Datacenter GPU knowledge is a big plus.

Job Description:

The FAE/Software Architect position will work with AMD account managers closely to penetrate China enterprise market quickly. Specifically, this role will provide technical support to enterprise customers, server OEM/ODM and ISV partners of AMD that build their solutions on AMD EYPC based servers to solve technical and product issues on customers' workloads or applications via e-mail, wechat, phone call and often on site with medium travel frequencies. 3+ years previous technical experience is required. Ability to take ownership of technical and product issues and ensure they are resolved in a timely manner. Excellent verbal and written communication skills in English and be able to communicate in English fluently. Excellent organizing skills that enable effective multitasking in an interrupt driven environment. A team player that is able to work with different functional units to meet the customers' needs. Proactive, self-direction and highly disciplined. Oversee experience or education is a plus.

Education: BS or MS in Electrical Engineering, Computer Engineering or Computer Science required.

Location: Shenzhen