Renewals Sales Specialist CXO

The Opportunity

We are looking for a Renewals Sales Specialist to lead and develop the renewals segment of our Adobe Digital Experience portfolio in the Nordic area. This role involves managing the full renewal cycle for a portfolio of enterprise customers.

You will integrate solution knowledge, business strategy, and strong negotiation skills alongside a customer-focused approach to increase platform value and adoption within the installed base.

You'll engage closely with multiple departments including: Account Executives and Sales Leadership, Product Specialists, Customer Support and Consulting, Contracting, Finance, and Legal.

Together, you will drive alignment, remove friction, and ensure successful renewals and expansion outcomes.

What You'll Do

As a Renewals Sales Specialist, you will be responsible for renewing, growing sales, and securing subscription agreements for your assigned accounts. You will:

1. Manage the complete renewal process, from initial contact through finalizing renewals, ensuring accuracy, predictability, and timely completion
2. Build positive relationships with customers to understand business needs and guide them through the renewal process
3. Research customer contracts, entitlements, and purchasing history to build accurate, and customer-focused proposals
4. Negotiate commercial terms and issue renewal and expansion proposals
5. Forecast renewal opportunities and track purchase orders through to close
6. Identify retention risks early and partner with Sales, Support, and Management to define and complete recovery plans
7. Maintain high data quality by bringing to bear internal systems to track renewal status, pipeline, and reporting

What You Need to Succeed

• 3–6 years of experience in sales, renewals, account management, or a related customer-facing commercial role
• Strong interpersonal abilities with the capacity to manage professional, executive-level customer engagements
• Excellent written and verbal communication skills, including experience working with remote or distributed teams
• Ability to prioritise multiple tasks and respond quickly to ad-hoc customer requests in a structured manner
• Data-driven and committed to achieving outcomes, with strong presentation skills
• Strong problem-solving skills and attention to detail
• Collaborative great teammate, comfortable working across multiple specialist roles
• Familiarity with Adobe Experience Cloud or similar SaaS platforms
• Comfort using financial and quantitative data to support recommendations and decisions
• Strong analytical and critical-thinking skills, with the ability to balance a strategic outlook and everyday execution

Why Adobe

At Adobe, you'll work in a globally recognized environment that values growth, trust, and impact. Through our unique Check-In approach, you'll receive ongoing feedback and development, while working with world-class customers and innovative technology.

If you're looking to make a real impact—on customers, on the business, and on your own career—Adobe is the place for you.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

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AI Use Guidelines for Interviews:Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.