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Group Manager, Business Operations

Develop scalable systems to optimize subscriber growth and retention strategies
San Francisco, California, United States
Senior
$138,400 – 264,150 USD / year
1 month ago
Adobe

Adobe

A global leader in digital media and digital marketing solutions, known for products like Photoshop, Acrobat, and Creative Cloud.

Strategic Group Manager, Business Operations For Creative Pmm

Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Seeking a strategic Group Manager, Business Operations for Creative PMM to lead strategy and operations for Adobe's Creative Professional business.

In this leadership position, you will collaborate closely with Product Marketing (PMM) leadership to craft the future of the business. You will operationalize Creative Professional's annual strategy, uncover insights that inform critical decisions, and build scalable systems that enhance how our teams plan, collaborate, and implement.

What You'll Do

Business Strategy & Planning

  • Lead the development and execution of growth strategy for the Creative Professional business
  • Identify key levers across subscriber acquisition, retention, engagement, and monetization
  • Develop models to support pricing, packaging, and investment decisions
  • Partner with PMM, Product, GMO (Marketing), GTM (go-to-market), and Finance to align priorities and drive business outcomes

Operational Leadership

  • Own and evolve the operating model for the Creative Cloud portfolio, including annual planning, objectives and key results, and QBRs
  • Track central initiatives and business performance, surfacing insights and recommending course corrections
  • Lead planning and budget strategy, ensuring funding aligns to growth priorities

Cross-Functional Collaboration & Influence

  • Connect the dots across Product, Marketing, Analytics, GTM, and Finance to ensure end-to-end alignment
  • Drive central initiatives from concept through execution, balancing central vision with operational detail
  • Build and deliver executive-level communications that inform decisions and influence senior leaders

Team Leadership

  • Lead and develop a team of business and marketing operations managers
  • Cultivate an environment centered on operational excellence, critical thinking, and high accountability
  • Build infrastructure to support scale, including process improvements, tooling, and documentation

What You Need To Succeed

  • BA/BS Degree preferred OR 10+ years of experience in business operations, strategy, or marketing operations in a fast-paced tech environment
  • Experience working within or closely with go-to-market or sales and marketing teams; SaaS and/or subscription business background strongly preferred
  • 3+ years of people leadership experience with a track record of growing high-performing teams
  • Strong understanding of growth levers across acquisition, retention, and monetization
  • Executive presence and outstanding communication skills—comfortable leading through influence at all levels
  • Deep expertise in planning, financial modeling, and scenario analysis
  • Strong analytical and problem-solving skills; advanced proficiency in Excel and PowerPoint; Power BI is a plus
  • Systems thinker with the ability to structure complexity, issue-spot, and design scalable solutions
  • Self-starter with high ownership, follow-through, and bias for action

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $138,400 -- $264,150 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

If this role is open to hiring in Colorado, the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

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Group Manager, Business Operations
San Francisco, California, United States
$138,400 – 264,150 USD / year
Operations
About Adobe
A global leader in digital media and digital marketing solutions, known for products like Photoshop, Acrobat, and Creative Cloud.