SALES Assistant (m/f/d) 39h Vollzeit - Factory Outlet, Herzogenaurach

Job Position

Contributes to achieving or exceeding sales figures and KPI targets by:

Building an emotional connection with customers and embodying brand values

Serving customers, selling, and executing store operations diligently

Responsibilities:

Knows the store goals and individual targets, actively working towards achieving or exceeding them using all available resources

Meets or exceeds customer expectations, driving sales and brand awareness by applying appropriate elements of the customer framework

Builds an emotional bond with each customer by acting as a passionate and enthusiastic brand ambassador

Actively incorporates basic knowledge and facts about seasonal products into the service approach

Maintains an appealing, pleasant environment where customers enjoy shopping, focusing on visual merchandising, order, and cleanliness

Adheres to the rules and procedures (SOM regulations) that apply to the store, ensuring a safe shopping and working atmosphere

Ensures product availability for customers by assisting in restocking when new merchandise is delivered

Minimizes losses by always being mindful of inventory when serving customers

Trains new employees (if applicable)

Collaborates productively and respectfully with team members to achieve or exceed store goals

Completes all required training programs and applies them effectively in their work

Demonstrates a continuous learning attitude and takes advantage of all opportunities to advance their development and improve their performance

Cashier duties (if applicable):

Ensures accurate payment processes including careful handling of goods

Conducts cash register closings meticulously

Completes sales quickly and accurately, adhering to guidelines for securing cash reserves (if applicable)

Endless Aisle (if applicable): Informs customers about the new ordering/selling option in the online store and uses the Endless Aisle tablet to offer product descriptions and/or customer feedback on products during the sales process.

Click & Collect (if applicable): Monitors and oversees new online orders placed by online customers that need to be reserved, packed, and delivered to customers in-store.

Ship from Store (if applicable): Monitors and oversees new online orders that need to be shipped to customers.

Authorities: NA

Main Contacts: Customers, Colleagues and Supervisors

Knowledge, Skills, and Abilities: Retail professional competencies, RP expectations

Required Education and Experience / Minimum Requirement: 0-3 years of retail experience, preferred sales training, basic English proficiency, fundamental spelling and math skills, communication ability