Tenant Services Administrator

Tenant Services Administrator

Addison Group is seeking a professional and highly organized Tenant Services Administrator to support day-to-day operations at a premier commercial property. This onsite position is ideal for candidates with a polished, service-driven mindset who enjoy being the go-to person for tenants and building staff.

Location: Dallas, TX

Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM or 9:00 AM – 5:00 PM

Type of Employment: Direct Hire

Compensation: $52000 – $57000 / Year (targeting $55,000; flexibility up to $60,300 for exceptional candidates)

Industry: Commercial Real Estate / Property Management

Benefits: This position is eligible for medical, dental, and vision insurance, 401(k) with employer match, paid parental leave, commuter benefits, tuition assistance, disability coverage, paid time off (17 days), 10 paid holidays, and various team events and recognition programs.

Key Responsibilities:

• Serve as the first point of contact for tenants, vendors, and visitors, providing high-level, hospitality-style customer service
• Support daily building operations, including assisting tenants with amenities, fitness center registration, conference room bookings, and general inquiries
• Process work orders, service agreements, vendor invoices, purchase orders, and tenant billing documents
• Maintain accurate records and certificates of insurance for tenants and vendors using internal tracking systems
• Coordinate and help execute tenant engagement events, communications, and announcements
• Provide general administrative support to the property management team, including file organization, correspondence, and reporting

Qualifications:

• 3+ years of administrative experience, ideally in a commercial property management environment
• Candidates from luxury residential property management, hospitality, or office services roles will also be considered
• Proven ability to deliver high-touch customer service in a professional setting
• Proficient in Microsoft Office Suite (Word, Outlook, Excel)
• Detail-oriented with excellent organizational and multitasking abilities
• Strong verbal and written communication skills
• Comfortable learning accounts payable/receivable processes; prior exposure is a plus
• Experience with Yardi is desirable, but not required
• High school diploma or GED required; college coursework or degree preferred

Addison Group is an Equal Opportunity Employer.

Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Reasonable accommodation is available for qualified individuals with disabilities, upon request.