Sales Support Representative

Sales Support Representative

Location: Houston, TX

Assignment Type: 3-month contract with potential for contract-to-hire

Compensation: $20-$25/ hour

Work Schedule: Monday–Friday, 8-6 pm

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About the Company:

The company specializes in removing, transporting, recycling, and disposing of wastewater. They offer strong benefits, a collaborative culture, and opportunities for growth as the organization continues to expand.

If you are a motivated, professional communicator who enjoys customer outreach and thrives in a call center environment, this is an excellent opportunity to join a growing team.

Job Duties:

• Make outbound calls to existing PO and Will-Call customers

• Use provided customer lists to conduct outreach and promote upcoming service needs

• Follow up with outbound emails when applicable

• Document call outcomes, customer status, and success rates

• Transfer warm leads to the Customer Support team

• Use Microsoft Teams for calls and Outlook for email communication

• Utilize HubSpot CRM to track customer interactions

• Work onsite to collaborate with team and resolve questions efficiently

• Maintain professionalism, strong communication, and effective phone presence

• Meet KPIs (number of calls/emails)

• Must be comfortable in a call center environment and enjoy outreach work

Qualifications:

• 2–3+ years of relevant experience

• Proficiency with Microsoft Office and Outlook

• Strong communication and organizational skills

• Experience with HubSpot would be a plus

• Hospitality or other customer-facing experience would be a plus

Benefits (if converted to full time):

• Excellent medical, dental, vision benefits

• 5% 401K match

• 108 PTO hours annually, increasing every two years

• Growing organization with strong internal support

Work Schedule:

• 40 hours/week

• Hybrid: 2–5 days per week in office

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.